Therapeutic Area Manager (TAM), NeuroImmunology and Immunology - DC/Baltimore Ecosystem

The Opportunity

As a Therapeutic Area Manager (TAM), you will play a pivotal role in delivering innovative healthcare solutions directly to healthcare providers, clinical teams, and health systems within our local ecosystem model. You are empowered to make a meaningful difference in the lives of patients by identifying community-level needs, driving clinical education, and expanding access to life-changing therapies.

• Engage directly with Healthcare Providers (HCPs) and multidisciplinary account teams to communicate role-approved clinical data, on-label disease education, and therapeutic value.
• Navigate and resolve operational barriers to patient care, delivering actionable insights on payer coverage, distribution, acquisition, reimbursement pathways, and patient assistance programs.
• Develop, tailor, and execute local ecosystem business plans that drive clinical demand, advance health equity for diverse and underserved populations, and achieve key organizational milestones.
• Harness digital capabilities and omnichannel tools to deliver personalized, customer-centric interactions across accounts.
• Synthesize and share actionable field insights with cross-functional internal partners to shape regional and national brand strategy.
• Collaborate seamlessly with internal account partners to triage specialized customer needs, ensuring an integrated and unified customer experience.
• Uphold the highest ethical and professional standards, fully adhering to compliance regulations and Genentech Operating Principles.

Who you are

• You hold a Bachelor's degree, at minimum.
• You bring 6+ years of experience in healthcare, pharmaceuticals, or adjacent industries, including direct engagement with patients, HCPs, payers, health systems, or life sciences organizations.
• You possess an established history of coaching, mentoring, and elevating peer performance within a team environment.
• You demonstrate resilience and agility, thriving within dynamic, evolving environments while independently solving complex customer problems.

Preferred

• Previous experience within NeuroImmunology
• Experience working in a sales role with HCPs, ideally representing multiple products and working across a complex specialty clinic or healthcare system environment
• Prior Account Management experience
• Deep knowledge of specialty market access, Buy-and-Bill mechanics, Part B/Part D reimbursement dynamics, and specialty pharmacy fulfillment
• Proven track record of successfully launching high-science portfolios or complex clinical products
• Ability to rapidly flex and learn new disease states, articulating highly complex clinical data and scientific mechanisms of action to specialist physicians
• Demonstrated cross-functional life sciences industry experience navigating ecosystem stakeholders such as integrated health systems, hospitals, and clinical networks
• History of consistently achieving financial and quantitative targets, as well as qualitative goals
• Proficiency in addressing operational issues related to the delivery of healthcare products, including reimbursement and supply, while ensuring strict compliance with external laws, codes, and company policies
• Advanced clinical credential (e.g., RN, BSN, Advanced Practice Nurse / APN, PharmD, or an equivalent clinical background)