Therapy Development Specialist, Pelvic Health - Dallas, TX
Medtronic
Summary
As a Pelvic Health Therapy Development Specialist, you will play a critical role in the successful introduction and adoption of new OAB (overactive bladder) therapies. You will provide in-depth technical support and guidance to help HCP teams build confidence, capability and belief in our innovative new therapies.
Job description
Primary Responsibilities
Therapy Implementation
- Own the customer implementation process and procedural success metrics to drive adoption of new Pelvic Health therapies within targeted accounts.
- Guide medical professionals to safely and effectively use new therapies including implant and technologies that enable procedure success.
- Identify implementation and broader adoption challenges and determine the most appropriate avenue for resolution.
- Conduct reviews with HCP teams to provide metrics on implementation status, discuss successes and address any challenges.
- Collaborate with cross-functional teams, including marketing, sales, and product development, to ensure a successful product launch.
Market Development
- Partner with District Manager, Marketing, Medical Education and Field Market Development to identify current and future needs related to procedure market development at targeted accounts.
- Develop and execute therapy development plans for each target account to support sustained adoption.
Customer Relationship Management
- Build and maintain strong relationships with HCP and staff at supported sites.
- Act as a liaison between the company and healthcare provider teams to address any concerns or questions related to new products.
Case Coverage
- Provide on-site technical support during initial procedures to ensure the proper use.
- Assist physicians and clinical staff with technical guidance and troubleshooting during procedures.
- Ensure compliance with all safety protocols and guidelines during product usage in the OR/ASC/Office.
Clinical Expertise
- Stay up to date on latest clinical publications.
- Attend at least 1 physician training – potentially supports cadaver portion of that training.
- Share new support materials with HCPs.
- Share insights and best practices with internal teams.
Continuous Improvement
- Stay updated on the latest advancements in relevant technology and surgical techniques.
- Participate in ongoing training and professional development opportunities.
- Contribute to the continuous improvement of training programs and technical support processes.
Requirements
- High School Diploma (or equivalent) AND 8+ years relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences
- Associate’s Degree AND 6+ years relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences
- Bachelor’s Degree AND 4+ years relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences
- Valid driver's license
- Ability to travel 50+% within assigned district
Benefits
- Health, Dental & Vision Insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life Insurance
- Long-term Disability Leave
- Dependent Daycare Spending Account
- Tuition Assistance
- 401(k) Matching
- Short-term Disability
- Paid Time Off
- Paid Holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Sales Incentive Plan
Company overview
Medtronic is a global healthcare technology leader and one of the world's largest medical device companies, founded in 1949 in Minneapolis, Minnesota. The company operates in over 150 countries and employs more than 90,000 people worldwide. Medtronic's mission is to alleviate pain, restore health, and extend life through innovative medical technologies. The company develops and manufactures devices and therapies to treat more than 70 health conditions, including cardiac devices, cranial and spine robotics, insulin pumps, surgical tools, patient monitoring systems, and more. With a rich history that began with the invention of the battery-powered pacemaker, Medtronic has grown into a diversified healthcare technology company with four main business units: Minimally Invasive Therapies Group, Diabetes Group, Restorative Therapies Group, and Cardiac and Vascular Group. The company's therapies help approximately 72 million people annually and represent a significant force in advancing medical technology to address some of humanity's most challenging health problems.