Thought Leader Liaison, Nephrology - Mid Atlantic
Biogen
Summary
As the Associate Director, Thought Leader Liaison (TLL) for Nephrology, you will serve as the primary commercial liaison to Key Medical Experts (KMEs), transplant centers, and key nephrology stakeholders within your assigned geography. This field-based role is integral to developing external advocacy, enhancing account readiness, and generating actionable marketplace insights.
Job description
Key Responsibilities
- Account Development & Readiness: Gather insights to inform marketing strategy and commercial content development; create regional commercial plans to move key accounts through the adoption continuum; gather insights regarding account-level practices and stakeholder perspectives; identify opportunities and barriers that may impact account adoption, patient access and long-term advocacy development.
- KME Engagement & Advocacy Development: Identify, profile, and engage national, regional, and emerging Key Medical Experts within the transplant and nephrology communities; serve as the primary commercial liaison for approved KME engagement activities, including advisory boards, peer-to-peer programs, consulting engagements, and educational initiatives; build and maintain trusted relationships with KMEs and other key stakeholders; expand engagement beyond individual KMEs to broader stakeholder and influence networks.
- Strategic Insight Generation: Gather, synthesize, and communicate actionable field insights related to customer needs, treatment practices, market dynamics, competitive activity, and emerging opportunities; translate stakeholder feedback into strategic recommendations; provide timely updates to leadership and cross-functional stakeholders; ensure consistent documentation and sharing of insights through approved systems and processes.
- Congress, Speaker Bureau & External Engagement: Support regional and national congress planning and execution; coordinate strategic KME engagement activities occurring before, during, and after scientific meetings; identify opportunities to strengthen presence and partnerships within professional societies and key stakeholder communities; following applicable product approval, support speaker identification and program execution; share post-congress insights with relevant internal stakeholders.
- Cross-Functional Leadership: Partner closely with marketing, medical, sales leadership, commercial operations, and legal/compliance partners to ensure compliant and coordinated customer engagement strategies; represent the voice of the customer and external stakeholder perspective in cross-functional discussions; support launch planning, account readiness initiatives, and key commercial priorities; foster a collaborative approach that delivers a seamless customer experience while maintaining clear compliance standards.
Requirements
- Bachelor’s degree in business, science, engineering, or related field
- Advanced degree preferred
- Minimum of 7 years of marketing, field sales, field marketing or Thought Leader Liaison experience
- Field marketing/Thought Leader Liaison experience preferred
- Rare Disease and/or nephrology field-based experience required
- Demonstrated strategic thinking and the ability to effectively collaborate and influence across diverse internal and external stakeholders
- Strong intellectual curiosity and a commitment to continuously expanding disease-state, customer, and healthcare ecosystem knowledge
- Exceptional listening, insight-generation, and analytical skills
- Highly motivated, entrepreneurial self-starter with a proven ability to partner effectively with healthcare professionals, key stakeholders, and cross-functional teams
- Ability to manage competing priorities across a large geography
- Travel up to 60-70%
Benefits
- Medical, Dental & Vision
- Life Insurance
- Fitness & Wellness Programs
- Short- & Long-Term Disability
- 15 Days Paid Vacation
- End-of-Year Shutdown
- 12 Paid Holidays
- 3 Personal Significance Days
- 80 Hours Sick Time
- Paid Maternity & Parental Leave
- 401(k) Matching
- Employee Stock Purchase Plan
- Tuition Reimbursement
- Employee Resource Groups
Company overview
Founded in 1978, Biogen is a leading global biotechnology company headquartered in Cambridge, Massachusetts, specializing in the development and commercialization of innovative therapies for serious neurological and neurodegenerative diseases. As one of the oldest independent biotechnology companies in the United States, Biogen has established itself as a pioneer in neuroscience, focusing on difficult-to-treat conditions where few or no treatment options exist. The company's portfolio includes groundbreaking treatments for multiple sclerosis, spinal muscular atrophy, Alzheimer's disease, ALS, and Friedreich's ataxia. With approximately 7,000 employees worldwide, Biogen operates through a global network that includes research and development hubs in Cambridge, Research Triangle Park in North Carolina, and South San Francisco, along with world-class manufacturing facilities in the United States and Switzerland. The company's commitment to scientific innovation is demonstrated by its Nobel Prize-winning founders and its receipt of the U.S. National Medal of Technology and Innovation. Biogen's patient-centric approach drives its mission to deliver transformative medicines that improve lives while creating sustainable value for shareholders and communities.