Tool Governance & Document Control Lead
Labcorp
Summary
Labcorp is seeking a remote Tool Governance & Document Control Lead to join our Central Labs team.
Job description
Tools Governance
- Manage, own and maintain library of all new and existing tools
- Evaluate how tools are being used by end users (incl. clients)
- Usage and performance monitoring incl. corrective actions
- Feedback collection and analysis, decommission of redundant or obsolete tools
- Maintenance and integration support, user support and non-technical troubleshooting
- Collaborate with Strategy and Transformation group to stay current with tools and technologies, act as change agent, and serve as the point of contact. Coordinate the testing of new tools to drive innovation and improve efficiency.
- Establish governance standards for GPM tools.
- Approve introduction of new tools and retirement of existing tools.
- Maintain tool ownership matrix and accountable stakeholders.
- Lead governance reviews and compliance assessments.
- Define tool usage standards and best practices.
- Develop and monitor governance KPIs.
Document Controller
- Manage the lifecycle of controlled documents from creation through review, approval, implementation, revision, and retirement.
- Ensure all SOPs, policies, methods, forms, templates, specifications, and procedures are current.
- Coordinate periodic document reviews with document owners.
- Ensure documentation complies with internal quality standards and regulatory requirements.
- Monitor document review and approval timelines.
- Verify document completeness, formatting, and compliance prior to issuance.
- Support internal and external audits and inspections (as needed)
- Maintain inspection readiness at all times.
- Manage controlled records and retention schedules.
- Coordinate document archiving activities according to retention requirements.
- Create and maintain document performance KPI
Additional Job Standards
- Flexibility in schedule to coincide with global operations and meetings
- Ability to manage multiple priorities.
- Strong relationship management and collaboration skills
- Understanding of risk assessment and mitigation practices
- Ability to support audit preparation and maintain audit readiness
- Strong data analysis and problem-solving skills
- Ability to map, analyze, and optimize business processes
Requirements
- Bachelor's degree in Biology, Business, or Computer Science
- 3 or more years of experience in governance, quality systems, document control, project management operations, or business process management
- 2 or more years of experience managing enterprise systems or controlled documentation
- Flexibility in schedule to coincide with global operations and meetings
- Ability to manage multiple priorities
- Strong relationship management and collaboration skills
- Understanding of risk assessment and mitigation practices
- Ability to support audit preparation and maintain audit readiness
- Strong data analysis and problem-solving skills
- Ability to map, analyze, and optimize business processes
Benefits
- Medical, Dental & Vision
- Life Insurance
- Short Term Disability
- Long Term Disability
- 401(k)
- Paid Time Off
- Flexible Time Off
- Tuition Reimbursement
- Employee Stock Purchase Plan
Company overview
Labcorp (Laboratory Corporation of America Holdings) is a global leader in life sciences and diagnostics, providing comprehensive clinical laboratory services and end-to-end drug development solutions. Founded in 1978 and headquartered in Burlington, North Carolina, the company operates one of the world's largest clinical laboratory networks, serving patients, physicians, hospitals, and pharmaceutical companies worldwide. Labcorp's services encompass a wide range of diagnostic testing, including routine and esoteric tests, as well as clinical trial management, central laboratory services, and biomarker development. The company plays a critical role in healthcare by delivering vital information that enables better medical decisions, supports drug development, and improves patient outcomes. With a strong focus on innovation and technology, Labcorp continues to advance precision medicine and transform healthcare through data-driven insights.