Trade Compliance Specialist
Smith+Nephew
Summary
We are seeking a hands-on, detail-oriented Trade Compliance Specialist to support North American customs operations and related compliance activities. The Trade Compliance Specialist will support the compliant and timely movement of goods across North America, with primary responsibility for customs clearance, import entry auditing, and day-to-day customs broker management. The role will also perform and support Harmonized Tariff Schedule (HTS) classification activities and provide support for country of origin (COO) determinations and other Trade Compliance priorities.
Job description
Customs Clearance & Operational Support
- Support the timely and compliant customs clearance of import shipments into the United States and Canada.
- Review commercial invoices, packing lists, transport documents, classification, value, country of origin, and trade program information for completeness and accuracy.
- Respond to broker inquiries, documentation gaps, customs entry requirements, import restrictions, customs holds, and clearance escalations.
- Coordinate with internal stakeholders and service providers to resolve issues promptly while maintaining compliance.
- Maintain complete, organized, and audit-ready clearance records.
Import Entry Auditing & Compliance Monitoring
- Perform post-entry audits to verify classification, valuation, country of origin, trade program eligibility, fees, and other declaration elements.
- Document findings, investigate exceptions, and coordinate corrections with brokers and internal stakeholders.
- Identify recurring errors and trends and support corrective and preventive actions.
- Maintain audit trackers, metrics, and supporting documentation.
- Support Post Summary Corrections, protests, and related post-entry activity as needed.
Customs Broker Management
- Serve as a day-to-day contact for designated customs brokers and support consistent execution of clearance instructions.
- Monitor broker responsiveness, entry accuracy, open issues, and service levels through established metrics and scorecards.
- Provide approved classification, origin, valuation, and trade program information and resolve data or documentation discrepancies.
- Support broker reviews, onboarding, procedure updates, and remediation of recurring issues.
- Maintain broker authorizations, instructions, contacts, and governance documentation.
HTS Classification & Country of Origin Support
- Gather product specifications, composition details, function, technical documentation, bills of material, and other information needed to perform HTS classification assessments.
- Perform HTS classification analysis using applicable interpretive rules, product information, and supporting documentation, and clearly document the basis for the classification decision.
- Work with R&D, Engineering, Manufacturing, Procurement, Supply Chain, and suppliers to obtain complete and accurate information needed for classification and origin decisions.
- Support COO determinations by gathering manufacturing, component, sourcing, and process information and completing initial fact-based analysis.
- Maintain classification and origin records, supporting documentation, and audit trails.
- Collaborate with senior team members when an additional perspective is appropriate for complex, novel, or higher-risk matters.
C-TPAT & Supply Chain Security Support
- Provide support for the company's C-TPAT program, including procedures, evidence, training records, and validation readiness, as assigned.
- Assist with supply chain security assessments of facilities, suppliers, logistics providers, and other business partners.
- Track identified gaps and corrective actions and follow up with stakeholders through closure.
- Support annual reviews, risk assessments, security profile updates, and other program requirements.
Additional Trade Compliance Support
- Provide support for export controls and sanctions activities, including restricted party screening, information gathering, recordkeeping, and escalation support, as assigned.
- Assist with ECCN data collection and initial assessment activities, collaborating with senior team members as appropriate.
- Support internal audits, regulatory inquiries, training, procedures, and cross-functional projects.
- Provide backup assistance across North America Trade Compliance based on business priorities.
Requirements
- Bachelor's degree in Business, International Business, Supply Chain, Logistics, Finance, Economics, Customs Administration, or a related field, or equivalent relevant experience.
- Minimum of one (1) year of experience in Trade Compliance, Customs Compliance, Customs Brokerage, Import Operations, Logistics, or a related field.
- Practical knowledge of U.S. customs requirements and import entry processes.
- Working knowledge of HTS classification principles and the ability to gather relevant product information, perform classification analysis, document conclusions, and support routine classification decisions.
- Experience reviewing customs documentation and import entries for accuracy and completeness.
- Ability to investigate discrepancies, organize supporting documentation, and communicate clearly with brokers and internal stakeholders.
- Working knowledge of Microsoft Excel and Microsoft 365 applications.
- Ability to manage multiple priorities, work independently on routine matters, and seek input appropriately for complex or higher-risk issues.
- Ability to work onsite regularly at the assigned Smith+Nephew location.
- Candidates should reside within a reasonable commuting distance of Andover, Massachusetts; Mansfield, Massachusetts; or Memphis, Tennessee.
Benefits
- 401(k) Matching
- 401(k) Plus Program
- Discounted Stock Options
- Tuition Reimbursement
- Flexible PTO
- Paid Holidays
- Flex Holidays
- Paid Community Service Day
- Medical, Dental & Vision
- Health Savings Account
- Employee Assistance Program
- Parental Leave
- Fertility & Adoption Assistance
- Fitness Club Discounts
- Travel Discounts
Company overview
Smith+Nephew is a global portfolio medical technology company with a rich history dating back to 1856, originally founded as a chemist shop in Hull, UK. The company specializes in the repair, regeneration, and replacement of soft and hard tissue through innovative medical devices and technologies. Operating through three core business units—Orthopaedics, Sports Medicine & ENT, and Advanced Wound Management—Smith+Nephew serves healthcare professionals and patients in over 100 countries worldwide. With approximately 18,000 employees, the company generated annual sales of $5.5 billion in 2023 and is listed on both the London Stock Exchange (FTSE100) and New York Stock Exchange. Their product portfolio includes joint replacement systems, robotics-assisted surgical platforms, sports medicine implants, advanced wound care solutions, and ENT technologies. The company is pioneering new frontiers in medical technology, including Spatial Surgery systems that integrate augmented reality and real-time data processing for enhanced surgical precision. Smith+Nephew's mission centers on their "Life Unlimited" purpose, aiming to restore patients' bodies and self-belief through technological innovation that removes limitations on living.