Trade Operations Manager

Role Overview

The Manager Trade Operations is accountable to effectively lead and collaborate with multi-disciplinary business partners including brand, supply chain, customer facing Specialty Pharmacy and Trade distribution directors, Institutional Business Group, JOM, Medical Information, finance, legal, and other SCG functional areas. The position will primarily focus on the management of all Trade Operations functions for the assigned Therapeutic Areas, ensuring that Trade Operations responsibilities for approved distribution models are implemented and operating in compliance with all internal processes and FDA approvals and guidelines.

Key Responsibilities

• Provides outstanding leadership for all key activities for product launches, pricing updates, divestitures, discontinuations, recalls, loss of exclusivity, clinical trial requests, pharmacy compendia, NDC, packaging and shipper change communications.
• Point of contact for product availability inquiries from the direct and indirect Janssen Customer facing and brand teams.
• Partners with JOM & Supply Chain to support products with analytics, inventory monitoring, and order management processes for key brands.
• Prioritizes appropriate product days of supply with Finance and Channel Operations.
• Plan, adjust, prioritize and implement strategies to achieve results.
• Interpret large amounts of sophisticated and conflicting information from multiple sources and make timely and effective decisions.
• Works with Program owners, HCC, Privacy, Law Department, Finance, Pharmacovigilance, Commercial Excellence, Safety Services, CSC, Procurement, Brand Teams and vendors to ensure a smooth implementation of channel strategies.
• Deliver outstanding project management and clear communication between delivery model service providers and internal subject matter experts.
• Demonstrates conviction, proactivity and persistence when influencing others and overcoming resistance.
• Build clear and concise communications and presentations using approaches that highlight the most pertinent information for key business partners and customers to initiate appropriate and timely execution.
• Interpret results of data analysis and understand business implications.

Qualifications

Education: Bachelor's Degree is required, MBA preferred.

Required Experience and Skills

• 3-5 years healthcare or relevant business experience required
• Ability to work with ambiguity while establishing structure and process standards is required
• Ability to lead teams and drive consensus is required
• Demonstrated project management skills is required
• A working knowledge of product distribution process, marketing, sales, and pricing is required
• Excellent verbal and written communication skills required

Preferred

• Demonstrated Intellectual Curiosity; with an appetite for learning more about the health care marketplace and how it impacts the pharmaceutical industry
• Demonstrated Business Acumen; understanding of the health care marketplace, the competitive position of our products, and the process by which patients gain access to our products
• Ability to balance multiple priorities and make decisions in an ambiguous environment
• Critical Thinking: ability to use industry knowledge to anticipate and prepare for the future
• Consistent track record of working in a matrix environment
• Experience in contracting administration and execution, Healthcare Compliance, Finance, Audit, SOPs, and Contracting experience is preferred
• Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time