Training and Learning Manager
AbbVie
Summary
The Training and Learning Manager is responsible for designing, delivering, and implementing training programs for the assigned department members. The Training and Learning Manager also has responsibility for maintaining employee training profiles in training system, filing training records, investigating late training events, and providing review of training related document updates. Ensures consistent compliance with external and internal AbbVie policies/procedures impacting the training program for the assigned department. Works with cross-functional team to assure consistent training practices throughout the operations. Leads continuous improvement projects to enhance training delivery and effectiveness and evaluate use of new technologies to enhance the training experience. The Training and Learning Manager will implement best new practices for learning for all employee groups and cross-functional partners. The Training and Learning Manager will benchmark and introduce effective training and adult learning to build on class leading retention and impactful learning practices.
Job description
Responsibilities
- Develop and establish training profiles for the initial training required for all new hires into the assigned department including timing, order, and method of training (hands on vs read and understand).
- Serve as supervisor for new employees during their initial training, which may include weekly feedback on performance.
- Work with department/area supervisors and SMEs to schedule training on more complex methods/techniques.
- Create local Job Skills Training Modules (JSTMs), videos, or job aides as needed to improve training program.
- Maintain training profiles for all trainees and enter completed and verified training into the training system and file training records as needed.
- Ensure alignment of training program with global team through active participation on the global training center of excellence.
- Complete periodic review and updates of training related documents as needed.
- Evaluate training modules and provide input for streamlining and consolidation to reduce training burden where possible while maintaining high standards needed for department.
- May also need to provide hands on training for basic to more complex skills/techniques.
- Introduce and create new methods of learning for adults by creating a mixture of content ranging from interactive learning and new technologies for learning.
Qualifications
- Bachelor's degree in Business Administration, Education, or Science based field required or equivalent relevant working experience.
- Knowledge of regulations and standards affecting QC Labs (e.g., CFR, MCA and USP) preferred if working in QC Labs.
- At least 8 years of Operations/Quality/Training, combined experience is required.
- Knowledge of regulations and standards for pharmaceutical testing operations and application to training.
- Strong organizational skills and the ability to work in a team environment.
- Excellent presentation skills required. Proven ability to lead and conduct critical training classes.
- Essential experience will include knowledge of GMP and training process.
- Ability to problem solve, initiate, and manage projects.
Requirements
- Bachelor's degree in Business Administration, Education, or Science based field required or equivalent relevant working experience
- Knowledge of regulations and standards affecting QC Labs (e.g., CFR, MCA and USP) preferred if working in QC Labs
- At least 8 years of Operations/Quality/Training, combined experience is required
- Knowledge of regulations and standards for pharmaceutical testing operations and application to training
- Strong organizational skills and the ability to work in a team environment
- Excellent presentation skills required
- Proven ability to lead and conduct critical training classes
- Essential experience will include knowledge of GMP and training process
- Ability to problem solve, initiate, and manage projects
Benefits
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Short-term incentive programs
Company overview
AbbVie is a global biopharmaceutical company that discovers, develops, and markets advanced therapies for some of the world's most complex and serious diseases. Founded in 2013 as a spin-off from Abbott Laboratories, AbbVie has established itself as a leader in immunology, oncology, neuroscience, eye care, and virology. The company's flagship product, Humira (adalimumab), was one of the world's top-selling drugs for treating autoimmune conditions like rheumatoid arthritis and Crohn's disease. AbbVie maintains a robust pipeline of innovative medicines and has expanded its portfolio through strategic acquisitions, including Allergan in 2020. With research facilities across the United States and globally, AbbVie focuses on advancing science to improve patient outcomes while maintaining strong commercial operations worldwide. The company operates with a patient-centric approach and invests significantly in research and development to address unmet medical needs across multiple therapeutic areas.