Training Specialist

SCA Pharma

Windsor, CTOnsitePosted 5 days ago

Full TimeEntry LevelCorporate FunctionsPharmaceutical

Summary

The Training Specialist supports the design, administration, coordination, and delivery of company training and employee development programs. This position reports to the Learning & Development Leader and works closely with department leaders, trainers, subject matter experts, Quality, and employees to ensure training is effective, appropriately documented, completed, and maintained in accordance with company requirements.

Job description

Training Delivery and Facilitation

Facilitate instructor-led, virtual, onboarding, and other assigned training programs.
Deliver training using established curriculum, facilitator guides, training materials, and learning objectives.
Adapt training methods based on learner needs while maintaining established training requirements and content expectations.
Provide coaching, feedback, and reinforcement to learners during training activities.
Coordinate and support new-hire onboarding and department-specific training programs.
Facilitate refresher, remedial, continuing education, and employee development training as assigned.
Partner with trainers and subject matter experts to support consistent delivery of technical and operational training.

Training Development and Continuous Improvement

Develop and update training materials, presentations, facilitator guides, job aids, assessments, activities, and other learning resources.
Partner with subject matter experts to translate technical information, procedures, and business requirements into clear and effective learning materials.
Assist with developing and maintaining structured training and qualification pathways.
Review existing training materials and recommend improvements based on learner feedback, business needs, training results, and changes to processes or requirements.
Apply adult learning principles and appropriate instructional methods when developing and delivering training.
Support implementation of new training programs and learning initiatives.
Identify opportunities to improve training effectiveness, efficiency, consistency, and the learner experience.

Training Qualification and Support

Coordinate and monitor employee progress through established training and qualification requirements.
Support trainers, subject matter experts, and department leaders with implementation of qualification and requalification programs.
Coordinate qualification activities and ensure required documentation is completed and maintained.
Provide employees and leaders with visibility into training and qualification status.
Identify potential training gaps or delays and partner with appropriate stakeholders to develop solutions.
Support remediation and retraining activities when performance or knowledge gaps are identified.

Training Records and Compliance

Maintain accurate and complete training records in accordance with company procedures and applicable documentation requirements.
Monitor assigned training for completion and follow up on overdue or approaching-due requirements.
Support implementation of training requirements associated with new or revised procedures and organizational changes.
Maintain appropriate confidentiality and document control practices when handling employee and training information.

Learning Management System Support

Perform routine Learning Management System (LMS) administrative activities (Paylocity).
Support implementation of training requirements associated with new or revised procedures and organizational changes.
Maintain appropriate confidentiality and document control practices when handling employee and training information.

Training Effectiveness and Reporting

Assist with evaluating training effectiveness using assessments, learner feedback, observation, qualification results, and other established measures.
Prepare training reports, trackers, dashboards, and status updates for Learning & Development and department leadership.
Monitor training completion, overdue training, qualification progress, training effectiveness, and other assigned metrics.
Analyze training information to identify trends, gaps, and opportunities for improvement.
Recommend improvements to training programs and processes based on available training data and feedback.

Collaboration and Program Support

Partner with Quality, Operations, Human Resources, trainers, and subject matter experts to support organizational training needs.
Provide guidance and support to department trainers and subject matter experts regarding training materials, documentation, and delivery expectations.
Participate in cross-functional projects related to onboarding, qualifications, employee development, compliance training, and learning initiatives.
Communicate professionally with employees and leaders regarding training requirements, progress, and identified needs.
Escalate training gaps, documentation concerns, or potential compliance issues to appropriate leadership.
Perform other duties as assigned.

Requirements

2+ years of experience in training, Learning & Development, instructional support, training administration, HR development, operations training, or a related field required.
Associate's or bachelor's degree in Learning & Development, Human Resources, Education, Business Administration, Organizational Development, or related field preferred.
Experience facilitating instructor-led or virtual training preferred.
Experience developing or modifying training materials, presentations, job aids, or other learning resources preferred.
Experience working with an LMS (Paylocity) or other training-record system preferred.
Experience in pharmaceutical manufacturing or another regulated environment preferred.
Strong presentation, facilitation, and communication skills.
Working knowledge of adult learning principles and training methods.
Ability to translate complex or technical information into clear, learner-friendly training materials.
Strong organizational skills with exceptional attention to detail.
Ability to manage multiple priorities and changing deadlines in a fast-paced environment.
Strong written and verbal communication skills.
Demonstrated ability to maintain accurate records and follow established procedures.
Ability to work effectively across departments and with employees at multiple organizational levels.
Strong customer-service orientation and commitment to creating a positive learner experience.
Ability to provide constructive coaching and feedback.
Strong problem-solving and continuous-improvement mindset.
Ability to appropriately handle confidential information.
Ability to work independently while contributing effectively within a team environment.
Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Teams.
Ability to effectively work within Learning Management Systems (Paylocity, MasterControl) and other training-related technology.
Comfortable working in a highly regulated environment where documentation accuracy, procedural compliance, quality, and employee competency are critical.

Company overview

SCA Pharma is a leading FDA 503B outsourcing facility specializing in the production of high-quality sterile admixtures and pre-filled syringes for hospitals and health systems across the United States. Founded in 2011 and headquartered in Little Rock, Arkansas, the company operates two state-of-the-art facilities in Little Rock and Windsor, Connecticut, totaling over 107,000 square feet of sterile compounding laboratory and manufacturing space. SCA Pharma distinguishes itself as the most customer- and patient-focused 503B outsourcing provider in the industry, known for its unwavering commitment to quality, regulatory compliance, and high-touch customer service. The company's comprehensive product portfolio includes ready-to-use anesthesia solutions, critical care medications, and specialized compounded formulations designed to address drug shortages and enhance patient safety. With a workforce of over 500 employees and a nationwide team of sales representatives, SCA Pharma serves as a vital partner to healthcare providers, helping to streamline medication procurement, reduce compounding burdens, and ensure reliable access to essential sterile pharmaceuticals.