Summary

The Transfer Coordinator facilitates the inter-hospital transfer of patients from outside affiliates as well as other hospitals into the OakBend Medical Center system. Receives transfer requests from physicians, affiliate representatives or families. Information includes demographic, insurance and clinical diagnosis. Assigns appropriate hospital bed for transferred patients to the OakBend Medical Center System. Arranges for appropriate ambulance dispatch based on patient acuity (BLS, ACLS, and Critical Care Medic) for outgoing transfers to other locations based upon the patient level of care necessary. Identifies, analyzes, organizes, and solves problems and issues in a timely, effective manner and collaborates with others to make sound, timely decisions. Responsible to ensure staffing levels remain in the approved grids for the respective units when departmental Directors and Senior Executive Leadership is not present on campus.

Job description

Responsibilities

The Transfer Coordinator facilitates the inter-hospital transfer of patients from outside affiliates as well as other hospitals into the OakBend Medical Center system. Receives transfer requests from physicians, affiliate representatives or families. Information includes demographic, insurance and clinical diagnosis. Assigns appropriate hospital bed for transferred patients to the OakBend Medical Center System. Arranges for appropriate ambulance dispatch based on patient acuity (BLS, ACLS, and Critical Care Medic) for outgoing transfers to other locations based upon the patient level of care necessary. Identifies, analyzes, organizes, and solves problems and issues in a timely, effective manner and collaborates with others to make sound, timely decisions. Responsible to ensure staffing levels remain in the approved grids for the respective units when departmental Directors and Senior Executive Leadership is not present on campus.

Qualifications

MINIMUM EDUCATION: High School Graduate or equivalent, relevant experience in lieu of High School Diploma/GED education will be considered.

MINIMUM WORK EXPERIENCE: Hospital experience required; in critical care unit highly preferred.

REQUIRED LICENSES/CERTIFICATIONS: Any one of the following:

Certified as a Nursing Assistant by the Texas Department of Health (CNA)
Certified Medical Assistant
Certified or Licensed Emergency Medical Technician (EMT)
Licensed Paramedic
Completion of U.S. Military Hospital Corpsman training
Nursing student having completed fundamentals of nursing (LVN or RN)
Completion of Patient Care Technician program
Graduate of a foreign nursing program with nursing credentials/licensure in country of origin

Certified in BLS through the American Heart Association also required.

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES: Computer skills; interpersonal skills; critical thinking/problem solving skills. Type 35 WPM.

Requirements

High School Graduate or equivalent
Hospital experience required
Critical care unit experience highly preferred
CNA, Certified Medical Assistant, EMT, Licensed Paramedic, or U.S. Military Hospital Corpsman training (or equivalent education/experience)
BLS certification through the American Heart Association
Computer skills
Interpersonal skills
Critical thinking/problem solving skills
Type 35 WPM

Company overview

OakBend Medical Center is the last remaining independent nonprofit hospital in the Greater Houston area, founded in 1950 as Polly Ryon Memorial Hospital. Headquartered in Richmond, Texas, OakBend operates three full-service hospital campuses with a total of 275 beds, along with multiple surgery centers, physical therapy clinics, and physician offices across Fort Bend County. The organization employs over 1,200 staff members and contractors, making it the largest hospital-based healthcare provider in Fort Bend County. OakBend distinguishes itself through its innovative patient-centered care model, where patients are positioned as captains of their care teams rather than traditional hierarchical approaches. The medical center is renowned for its signature No Wait Emergency Rooms, advanced trauma center, Jack and Billie Wendt Acute Care for the Elderly (ACE) unit, hospital-based skilled nursing facility, and neonatal ICU capable of handling premature babies as early as 28 weeks gestational age. As a nonprofit institution, OakBend is committed to providing exceptional, compassionate healthcare to the community regardless of patients' ability to pay, maintaining its independence to adapt quickly to local healthcare needs without corporate bureaucracy.