Transitional Employment Specialist

Position Summary

The Transitional Employment Specialist is a full-time, year-round position within Vocational Services that helps individuals served prepare for, find, and keep work. The position supports ServiceNet's MassAbility Comprehensive Career Services Transition Services program and the Greenfield Recovery-to-Work Pathways Initiative, a paid training program, in partnership with the Transitional Employment Director, partner organizations, and employers across western Massachusetts. Services are delivered in person and remotely, in community, training, and work settings, using person-centered, strengths-based practices that advance competitive, integrated employment.

Key Responsibilities

• Deliver Comprehensive Career Services Transition components by co-facilitating in-person Single Service Sessions.
• Prepare for and co-instruct Career Camps at ServiceNet farms, café, carpentry training, maker space and campus settings.
• Accompany individuals served to job shadows, interviews and tours.
• Support individuals during camps and training hours in coordination with instructors and program staff.
• Track attendance, training hours and progress towards credentials of participants.
• Help coordinate trainings, exams, guest instructors and program materials.
• Support participants in job search activities including resumes, applications, interview preparation and employer introductions in coordination with other programs and services.
• Provide short-term coaching at job sites using systematic instruction, task analysis and task modeling.
• Communicate with employers about job changes, accommodations and concerns.
• Transport individuals and groups to and from sites in agency vehicle frequently and assist individuals in mastering public transportation if needed.
• Complete daily documentation of services, attendance, individual's payroll eligible hours and progress accurately and on time to support funder billing and grant reporting.

Minimum Requirements and Experience

• High school diploma or GED required.
• Must possess a valid driver's license, held for a minimum of six months, have and maintain an acceptable driving record meeting agency policy and applicable state regulations for personal automobile insurance.
• Have minimum of one-year full-time experience working with youth, individuals with disabilities, or adults with mental health challenges in an educational, vocational, recreational, or community setting, or an equivalent combination of education and experience.
• Highly flexible availability, including early mornings, evenings, weekends, school vacation weeks, and summer, with the ability to adjust schedules on short notice.

Required Skills & Abilities

• Ability to learn new job tasks and teach them to others.
• Comfort with technology—Microsoft Office Suite, virtual meeting platforms, and documentation on a computer or mobile device.

Preferred Qualifications

• Work experience in job coaching, supported employment, or leading group activities or instruction.
• Work experience in fields such as agriculture, food service, carpentry or the trades, retail, or hospitality.
• Skills in Spanish or American Sign Language.