Unit Secretary- Medical Surgical, Full Time Nights
Cape Fear Valley Health
Summary
Provide clerical services to maximize the functioning of the unit. Maintain responsibility for telemetry emergency phone.
Job description
Summary
Provide clerical services to maximize the functioning of the unit. Maintain responsibility for telemetry emergency phone.
Major Job Functions
- Greet patients upon admission by introducing themselves and welcoming patient to the unit
- Introduce self to patients daily with face-to-face contact
- Identify the patient by using name and date of birth to include checking medical records that accompany the patient and patient armband
- Act as receptionist and greets hospital staff and visitors
- Initiate, receive, and deliver telephone messages related to unit activities
- Maintain patients' charts on assigned units
- Order and maintain adequate supply levels on unit
- Assume responsibility for answering the telemetry emergency phone and pass responsibility if leaving the desk
- Files telemetry strips in a timely manner in the location predetermined by the floor
- Set up assignments in Responder system, answers call lights, and sets services as necessary
- Demonstrates responsibility concerning customer satisfaction, patient throughput, and hospital capacity
- Other duties as assigned
Requirements
- High school diploma or equivalent required
- Completion of medical terminology course preferred
- 1 year Medical Assistant or Nursing Assistant experience preferred
- Proficiency in reading, writing, and speaking the English language
- Ability to work at computer/monitor for long periods
- Ability to remain calm under emergency situations
- Ability to communicate verbally
- Auditory and visual acuity to accurately perform job functions
Company overview
Cape Fear Valley Health is a comprehensive regional healthcare system based in Fayetteville, North Carolina, serving southeastern North Carolina and surrounding regions. Established in 1956, it has grown to become North Carolina's 8th largest health system, operating as a private not-for-profit organization with 7,500 employees and over 1,000 physicians. The system encompasses eight hospitals with 988 total beds, including Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Bladen County Hospital, Hoke Hospital, and Harnett Health facilities. Annually, the system serves more than 1 million inpatient and outpatient visits across its network of over 150 locations. Cape Fear Valley Health specializes in cardiac care, cancer treatment, surgical services, neuroscience, pediatrics, rehabilitation, orthopedics, and behavioral health. The organization has earned numerous national recognitions including Healthgrades Top 100 Hospital for Cardiac Care, IBM Watson Top 50 Cardiovascular Hospital, and The Leapfrog Group Grade-A for Patient Safety. With a mission to provide exceptional healthcare for all patients, the system emphasizes patient-centered care, innovation, and community service while maintaining multiple disease-specific certifications from The Joint Commission.