Unit Service Associate
Mass General Brigham
Summary
Responsible for providing support services and assistance in maintaining cleanliness and orderliness by ensuring a clean and hygienic environment for guests, patients, or occupants. Schedule: Friday, Saturday, Sunday and Monday 7AM-3:30PM. Does this position require Patient Care? No.
Job description
Job Summary
Responsible for providing support services and assistance in maintaining cleanliness and orderliness by ensuring a clean and hygienic environment for guests, patients, or occupants. Schedule: Friday, Saturday, Sunday and Monday 7AM-3:30PM. Does this position require Patient Care? No.
Essential Functions
- Perform routine cleaning tasks such as sweeping, mopping, dusting, vacuuming, and disinfecting surfaces.
- Handle and maintain linen supplies, including changing bed linens, replenishing towels and toiletries, and collecting and sorting soiled linens for laundry services.
- Properly dispose of trash, recyclables, and hazardous materials according to established procedures and regulations.
- Monitor and restock supplies and amenities such as toiletries, towels, cleaning products, and other necessary items.
- Maintain accurate records of cleaning activities, including daily cleaning logs, room occupancy status, maintenance requests, and other relevant documentation.
- Follow established safety protocols, including the use of personal protective equipment and the proper handling and storage of cleaning chemicals.
Qualifications
Experience: Customer Service Experience 1-2 years preferred or Housekeeping Experience 0-1 year preferred.
Knowledge, Skills and Abilities
- Familiarity with different cleaning techniques, equipment, and products.
- Strong attention to detail to ensure thorough cleaning and maintenance of the assigned areas.
- Ability to prioritize tasks, manage time effectively, and meet deadlines.
- Customer service skills to ensure guest/patient satisfaction.
- Ability to follow instructions and work well with others.
- Trustworthiness and a strong work ethic to maintain confidentiality and handle sensitive information appropriately.
Requirements
- Customer Service Experience 1-2 years preferred or Housekeeping Experience 0-1 year preferred
- Familiarity with different cleaning techniques, equipment, and products
- Strong attention to detail
- Ability to prioritize tasks, manage time effectively, and meet deadlines
- Customer service skills
- Ability to follow instructions and work well with others
- Trustworthiness and a strong work ethic
- Ability to maintain confidentiality
Benefits
- Career advancement opportunities
- Differentials
- Premiums
- Bonuses
- Recognition programs
Company overview
Mass General Brigham is one of the largest integrated healthcare delivery systems in the United States, formed through the merger of Massachusetts General Hospital and Brigham and Women's Hospital. Based in Boston, Massachusetts, this academic medical center system operates multiple hospitals, specialty facilities, and community health centers throughout New England. The organization is renowned for its world-class patient care, cutting-edge medical research, and comprehensive medical education programs. As a teaching affiliate of Harvard Medical School, Mass General Brigham trains the next generation of healthcare professionals while advancing medical science through groundbreaking research initiatives. The system provides a full continuum of healthcare services, from primary care and preventive medicine to complex specialty treatments and emergency services. With a focus on innovation and patient-centered care, Mass General Brigham consistently ranks among the top hospital systems in the nation for clinical excellence and research output.