Unit Support Associate - PRN (Various and Weekends)
Wellstar Health System
Summary
PRN as Needed. Various and weekends.
Job description
Unit Support Associate
PRN as Needed. Various and weekends.
The Unit Support Associate functions under the direction of the Clinical Nurse Supervisor and/or Centralized Transport Manager to facilitate the safe and appropriate transportation of patients to and from the ED, Radiology, and Test/Procedure areas.
Core Responsibilities and Essential Functions
Transportation of patients
- Proper verification of patient identification
- Obtain TTR (ticket to ride), proper sign out of patient, proper notification of RN upon return
- Proper movement and transport of patient
- Verify that O2 and IVs are transported correctly
- Ensure that proper handwashing and isolation technique is used
- Utilizes proper body mechanics and lift equipment
- Clean equipment and stock rooms as needed
Department Responsibilities
- Filing/populating medical records and physician transcription/dictation in patient's electronic medical record
- Becomes familiar with Electronic Medical Record (EMR) and is able to use it proficiently as a patient medical record
- Scans outside documentation into EMR as needed
Excellence in Customer Service by partnering with health care team, patient and family
- Protects rights and dignity of patient at all times
- Maintains confidentiality
- Answers telephone and call lights promptly, notifies appropriate individual of need for follow-up
- Resolves patient concerns
- Proactively offers assistance and comfort measures to patients and families
- Present self in positive and professional manner and show sensitivity to concerns and needs of others
- Provides patient care under the supervision of the Licensed staff
- Provides basic patient care needs (hygiene, nutrition, elimination, physical comfort measures) as assigned
- Assist members of health care team with care delivery as assigned
Team Work
- Supports initiatives of the Health care team
- Participates in department performance improvement initiatives
- Transports patients to and from Radiation Oncology Dept, Inpatient floors and Emergency Dept. as needed
- Transports supplies, patient care supplies, linen, medications and equipment as assigned
- Practices accountability
Communication
- Uses effective written and oral communication skills with patients, staff, physicians, family and visitors
- Uses safety communication techniques
- Communicates completion of assignment/duties to appropriate person
- Communicates patient care concerns/problems/emergencies to the RN or appropriate staff member
- Uses positive and respectful communication with all members of healthcare team, patients and families
Performs other duties as assigned. Complies with all WellStar Health System policies, standards of work, and code of conduct.
Requirements
- High School Diploma / GED
- BLS - Basic Life Support (or ARC-BLS or BLS-I) required upon hire
- Basic computer skills required
- Ability to read and speak the English language
- Good communication skills and handwriting
- Positive attitude
- Strong customer service and interpersonal skills
- Ability to collaborate with other health care providers in the provision of patient care
- Ability to multi-task essential
- Ability to function in stressful and emergency situations essential
- Strong detail orientation required
- Personal time management skills required
- Prefer hospital/medical experience
Company overview
Wellstar Health System is one of Georgia's largest and most comprehensive integrated healthcare systems, founded in 1993 and headquartered in Marietta, Georgia. As a non-profit health system, Wellstar operates with a mission to enhance the health and well-being of every person it serves through its PeopleCare approach. The system employs approximately 29,469 to 33,000 team members across multiple hospitals, health parks, medical offices, outpatient centers, pediatric centers, nursing facilities, and hospice and home care services. Wellstar is nationally recognized for operating Georgia's largest integrated trauma network and features the second-largest Emergency Department in the United States. The organization provides more than $1 billion annually in charity care and community programs, demonstrating its commitment to community health. Wellstar has earned numerous accolades including recognition on Fortune's 100 Best Companies to Work For, Best Workplaces in Health Care, and PEOPLE Companies that Care lists. The system embraces innovation through its venture firm Catalyst by Wellstar, which nurtures early-stage healthcare companies, and maintains academic partnerships with institutions like the Medical College of Georgia for caregiver training. With specialties spanning cardiovascular care, oncology, women's health, pediatrics, musculoskeletal services, and numerous other medical disciplines, Wellstar delivers comprehensive healthcare across all stages of life.