Summary

Community Health Connections is a comprehensive healthcare provider organization focused on delivering accessible medical services to underserved communities. As a community health center network, it offers integrated primary care, dental services, behavioral health support, and preventive care programs. The organization operates with a mission to provide high-quality, affordable healthcare regardless of patients' ability to pay, emphasizing culturally competent care and addressing health disparities. Community Health Connections typically serves diverse populations including low-income families, uninsured individuals, and medically underserved communities through multiple clinic locations. Their services often include family medicine, pediatrics, women's health, chronic disease management, and community outreach programs. By adopting a patient-centered approach and collaborating with local social service agencies, the organization plays a vital role in improving community health outcomes and reducing healthcare access barriers in the regions it serves.

Job description

Essential Duties and Major Responsibilities

Clinical Care

Perform patient intake activities including obtaining vital signs, chief complaints, health histories, and medication reconciliation.
Assist providers during examinations and procedures.
Administer medications and immunizations per provider order and evidence-based guidelines.
Perform nursing procedures such as wound care, injections, point-of-care testing, and specimen collection.
Monitor and assess patients for acute and chronic physical and mental health conditions.

Care Coordination & Population Health

Support management of chronic diseases (e.g., diabetes, hypertension, asthma, heart disease).
Coordinate referrals, diagnostic testing, and follow-up care.
Participate in care management activities and preventive health initiatives.
Assist with transitions of care and post-discharge follow-up when applicable.

Patient Education & Engagement

Provide patient and family education related to diagnoses, medications, lifestyle changes, and preventive care.
Promote adherence to treatment plans and encourage patient participation in their care.
Support health literacy and culturally competent communication.
Facilitate groups focused on disease prevention, disease management and other health topics.

Documentation & Compliance

Accurately document assessments, interventions, and patient education in the electronic health record (EHR).
Maintain compliance with organizational policies, regulatory requirements, and quality measures.
Participate in quality improvement activities and performance initiatives.

Collaboration & Communication

Work collaboratively with physicians, advanced practice providers, nurses, medical assistants, and administrative staff.
Communicate effectively with patients, families, and healthcare team members.
Escalate patient concerns, abnormal findings, or safety issues appropriately.

Professional Practice

Maintain required licensure, certifications, and continuing education.
Uphold standards of professional nursing practice and ethical conduct.
Participate in staff meetings, trainings, and team initiatives as assigned.

Requirements

Registered Nurse or Licensed Practical Nurse License
Currently registered as a Registered Nurse or Licensed Practical Nurse in the Commonwealth of Massachusetts and its Board of Registration in Nursing
AHA BLS Health Care Provider certification or equivalent
Computer skills for accurate data entry
Demonstrated interpersonal relationship skills
Demonstrated written and verbal communication skills in English
Demonstrated ability to work in a fast-paced medical office environment
Required to work at least one evening per week
Work experience equivalent to one year as an RN/LPN in an ambulatory medical office environment preferred
Bilingual in Spanish and/or Portuguese is a plus

Company overview

Community Health Connections is a comprehensive healthcare provider organization focused on delivering accessible medical services to underserved communities. As a community health center network, it offers integrated primary care, dental services, behavioral health support, and preventive care programs. The organization operates with a mission to provide high-quality, affordable healthcare regardless of patients' ability to pay, emphasizing culturally competent care and addressing health disparities. Community Health Connections typically serves diverse populations including low-income families, uninsured individuals, and medically underserved communities through multiple clinic locations. Their services often include family medicine, pediatrics, women's health, chronic disease management, and community outreach programs. By adopting a patient-centered approach and collaborating with local social service agencies, the organization plays a vital role in improving community health outcomes and reducing healthcare access barriers in the regions it serves.