Usability Designer
Philips
Summary
As a Usability Designer within Philips' Ambulatory Monitoring & Diagnostics (AM&D) business, you will play a critical role in shaping products that improve patient outcomes and clinician experiences around the world. You'll champion user-centered design, ensuring our solutions are safe, effective, and intuitive while advocating for the needs of patients, caregivers, and healthcare professionals across a global portfolio of innovative products and services.
Job description
Your role
- Defining usability activities across all development phases in collaboration with multidisciplinary teams, including UX designers, clinical specialists, product managers, researchers, and system engineers.
- Conducting user research, task analysis, and developing use scenarios.
- Providing usability input to the design of user-centered and safe-to-use solutions.
- Leading usability FMEA activities.
- Planning, executing, and reporting usability evaluations and ensuring critical findings are addressed.
- Conducting summative evaluations and creating the usability engineering file in compliance with FDA guidance and IEC 62366-1.
- Analyzing post-market and telemetry data to identify usability issues.
You're the right fit if
- You've acquired 2+ years of experience (4+ preferred) in usability engineering for complex systems, preferably within the medical device industry, along with experience across the product lifecycle, including user needs, task analysis, validation, and post-market follow-up.
- Knowledge of cognitive and physical ergonomics.
- Familiarity with quality management systems and risk management principles, and the ability to produce high-quality formal documentation.
- An understanding of regulatory requirements for medical device usability, including FDA guidance and IEC 62366-1 (highly preferred).
- You have a bachelor's or master's degree in human factors engineering, human-computer interaction (HCI), cognitive science, product or interaction design or similar discipline.
- You must be able to successfully perform the minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
- You're an excellent communicator, both written and verbal.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is an office role.
Requirements
- 2+ years of experience in usability engineering for complex systems
- Experience across the product lifecycle, including user needs, task analysis, validation, and post-market follow-up
- Knowledge of cognitive and physical ergonomics
- Familiarity with quality management systems and risk management principles
- Ability to produce high-quality formal documentation
- Understanding of regulatory requirements for medical device usability, including FDA guidance and IEC 62366-1
- Bachelor's or master's degree in human factors engineering, human-computer interaction (HCI), cognitive science, product or interaction design or similar discipline
- Excellent written and verbal communication skills
- US work authorization required; no visa sponsorship
Benefits
- Paid Time Off
- 401(k) up to 7% match
- Health Savings Account
- Stock Purchase Plan
- Education Reimbursement
Company overview
Koninklijke Philips N.V., commonly known as Philips, is a Dutch multinational health technology company that has evolved from its origins as a consumer electronics conglomerate into a leading global healthcare solutions provider. Founded in 1891 in Eindhoven, Netherlands, Philips has transformed its business focus since the 2010s to concentrate exclusively on health technology. The company operates through three main divisions: Diagnosis and Treatment, which manufactures advanced medical imaging equipment including MRI, CT, and ultrasound scanners; Connected Care, specializing in patient monitoring systems and respiratory care products under the Respironics brand; and Personal Health, producing consumer healthcare products like electric shavers, Sonicare toothbrushes, and Avent childcare items. With 68,419 employees worldwide and annual revenues of €18.02 billion (2024), Philips maintains its global headquarters in Amsterdam while operating manufacturing, R&D, and sales facilities across 26 countries. The company has strategically divested its consumer electronics, lighting, and home appliance businesses to become a pure-play health technology organization, positioning itself at the forefront of medical innovation and digital healthcare solutions.