User Acceptance Tester III

Work Schedule: Monday – Friday; 8:00am-5:00pm EST. This hybrid position offers a balanced schedule of three in-office workdays at either our Burlington, NC or Durham, NC location and two remote workdays per week.

Core Responsibilities

• Analyzes and evaluates complex billing system enhancement projects and testing assignments
• Possesses and/or assertively obtains the knowledge and experience required to validate complex enhancements to identify and measure process impacts, financial implications, and technical applications
• Participate in requirement sessions with business operations and IT teams to define and document business requirements
• Troubleshoot system issues for resolution
• Maintain a log of data tested that displays the number of passes, fails, and defects identified
• Determine each type of defect along with severity and frequency
• Create and execute User Acceptance test plans that integrate business, functional, and technical components
• Confirm requirements based upon the project
• Conduct end-to-end integration testing and assure software delivered meets requirements and expectations
• Document test results and review with business end users for approval
• Create and present Test Strategies and Test Summaries
• Utilize system tools and resources to conduct data analysis and system validation related to assigned projects
• Assist with the preparation of user documentation, perform demos and training for system enhancements
• Propose recommendations which may include compiling, analyzing, and evaluating data
• Pro-actively identify potential roadblocks, analyze, and propose solutions
• Collaborate with Business Analyst and Software Developer frequently for requirements and issues clarification
• Act as a voice for business users when vetting issues with IT
• Coordinate tasks associated with large projects involving multiple analysts
• Create test strategies and test summaries for major system releases
• Responsible for leading meetings and taking the lead on Release and Status meeting calls in the absence of management
• Coordinates the implementation of the new methodologies for large projects/releases across multiple platforms (systems and applications)
• Work independently with little guidance from management
• Create and maintain departmental Guidelines
• Reaches out to analysts who may have roadblocks, i.e., data requirements, etc.
• Work as a Project/Release Leader Team Leader – Lead other Billing Test System Analyst and provide training and mentoring as required
• Reviews test plans and test strategies for approval
• Peer review test plans before sending for approval

Minimum Qualifications

• Associates degree with 6+ years of experience in User Acceptance Testing and System Validation

Preferred Qualifications

• Bachelors Degree
• Advanced understanding of Revenue Cycle Management in the Health Care industry, including HIPAA
• Advanced knowledge of Microsoft Office Products
• Web testing using JSON
• EDI X12 Transaction Set experience
• Advanced experience working with defect tracking tools, i.e. JIRA, HEAT, and SBM, Hospital and HL7
• Advanced ability to process map (flowchart) current and future state software changes
• Proven advanced working experience in UAT testing utilizing various testing techniques, methodologies, tools (Selenium, QC ALM, SQL and database queries)
• Advanced knowledge of Core LabCorp systems

Additional Job Standards

• Capacity to work independently and simultaneously handle a variety of complex matters with minimal supervision
• Self-starter who independently researches documentation and drives work forward
• Knowledge of the SDLC, including requirements, testing, troubleshooting, and implementation support
• Proven analytical mindset that evaluates impacts, risks, and innovative solutions
• Strong organizational and time-management skills
• Ability to prioritize in a fast-paced, deadline driven environment
• Effective troubleshooting and problem-solving skills with attention to detail
• Excellent communicator who collaborates effectively with technical and business stakeholders