Vendor Operations Spec
Medline Industries, LP
Summary
Provide operational support through meticulous and accurate analyzing of reports, surplus, shared mailboxes, and workflows related to inventory on both inbound and outbound orders. Requires a keen eye for detail and the ability to analyze and interpret data to make decisions that are beneficial to vendor/customer relationships and prevent financial losses. Requires thorough understanding of inventory, AP, and vendor agreements.
Job description
Job Summary
Provide operational support through meticulous and accurate analyzing of reports, surplus, shared mailboxes, and workflows related to inventory on both inbound and outbound orders. Requires a keen eye for detail and the ability to analyze and interpret data to make decisions that are beneficial to vendor/customer relationships and prevent financial losses. Requires thorough understanding of inventory, AP, and vendor agreements.
Major Responsibilities
- Conduct thorough investigations into product held stock for damages, expired items, and licensing issues. Make decisions assigning financial responsibility and as necessary, acting as a liaison between warehouses, sales, and vendors.
- Apply knowledge in managing inventory. Analyze and scrutinize numerous platforms to identify root causes to challenges, trends and to make key decisions.
- Manage disputes with vendors and reduce divisional losses by negotiating returns to recoup as much monies as possible. Exercise judgment in handling negotiations.
- Process chargeback submissions and identify fundamental cause based on analysis and implement solutions.
- Analyze recalled inventory reports to ensure that vendor funds are recouped and inventory is not released to customers.
- Safeguard allocation, lot sequestering and restrictions inventory. Make data-driven decisions based terms. Adjust processes as fluctuations occur quickly and manage within aggressive timelines. Lead challenging high-stake conversations with professionalism.
- Maintain shared mailboxes, generate and maintain reports, and achieve any established deliverables on assigned projects.
- Review and take action on active surplus, expired products, and custom items by engaging with sales and vendors. Ensure that responsibility is placed on the correct source and manage discussions until resolved. Navigate through situations when parties are resistant to taking financial responsibilities. Negotiate returns and restock fees when risk of loss.
Requirements
- Bachelor's degree or equivalent professional experience in a related field
- At least 1 year or more experience as a Vendor Data Specialist
- Experience working in a fast-paced environment, analyzing large data sets, and adhering to deadlines without compromising accuracy/quality
- Provide customer service to internal and external requestors and manage workloads that necessitate portfolio-specific analytics
- Intermediate skill level in Microsoft Excel (VLOOKUP, Pivot Tables, IF Statements, SUM function and sort/filter)
- Intermediate skill level in Microsoft Outlook (creating folders, utilizing calendar/reminders, and coordinating meetings)
Benefits
- Health Insurance
- Life & Disability Insurance
- 401(k) Contributions
- Paid Time Off
- Employee Assistance Program
- Employee Resource Groups
- Employee Service Corp
- Continuing Education & Training
Company overview
Medline Industries, LP is the largest privately held manufacturer and distributor of medical-surgical products and supply chain solutions in the United States. Founded in 1966 and headquartered in Northfield, Illinois, the company serves all points of care including hospitals, extended care facilities, surgery centers, physician offices, home care agencies, and retailers. With over 550,000 medical products and clinical solutions, Medline operates in more than 125 countries and territories worldwide. The company employs approximately 35,000-43,000 people globally and generates annual revenues exceeding $21 billion. Medline's comprehensive portfolio includes medical devices, surgical supplies, wound care products, protective apparel, durable medical equipment, and sterilization solutions. The company combines manufacturing expertise with extensive distribution capabilities through its network of over 50 distribution centers across North America, providing integrated supply chain solutions that help healthcare organizations improve clinical, financial, and operational outcomes.