ViiV Healthcare (GSK) Global Patient Engagement Director
GSK
Summary
The Global Patient Engagement Director – R&D leads the development and execution of ViiV Healthcare’s patient engagement strategy in support of Research and Development, ensuring that patient and community voices, experiences and priorities systematically shape R&D strategy, drug development, study design and decision-making. The role acts as a critical bridge between ViiV’s global patient engagement and R&D, enabling meaningful two-way dialogue with patients and communities.
Job description
R&D Patient Engagement Strategy & Leadership
- Develop and execute R&D’s Patient Engagement strategy, aligned to ViiV’s global patient engagement vision and business objectives, ensuring that patient and community priorities inform the discovery and development of medicines and deliver outcomes that matter to patients.
- Ensure patient and community insights inform R&D priorities and decision-making, while R&D needs and learning inform global patient engagement priorities, frameworks and capability development.
- Foster a patient-centric culture by connecting internal stakeholders with the experiences and needs of people living with HIV and communities affected by HIV.
Insight Generation & Translation
- Co-design, plan and coordinate patient and community insight-generating activities with patient and community partners, LOC engagement leads, R&D and cross-functional partners.
- Ensure these activities have shared objectives and inform the R&D patient engagement strategy, R&D decision-making, clinical development programmes, and study design and execution.
- Translate insights into actionable recommendations that inform strategy, evidence generation, communications, access initiatives and patient-centred innovation.
- Identify emerging trends, unmet needs and barriers affecting patient outcomes across diverse healthcare systems and ensure these inform R&D planning and decision-making, trial design, and drug development.
Community & External Partnerships
- Develop and maintain trusted, strategic relationships with patient organisations, advocacy groups, community leaders and other external stakeholders across the HIV ecosystem to inform patient engagement strategy, strengthen community trust and ensure research priorities reflect patient and community needs.
- Advance meaningful engagement and co-creation with communities to strengthen understanding, trust, relevance and impact.
- Represent ViiV at external meetings, conferences and community forums, championing patient-centred approaches and partnership.
Cross-Functional Partnership
- Support incorporation of patient insights into clinical development, evidence generation, scientific communication, access strategies and patient support initiatives.
- Provide strategic leadership and expert advice to cross-functional teams, ensuring patient and community perspectives are effectively integrated into business decisions, organisational priorities and initiatives across the medicine lifecycle.
Patient Engagement Excellence & Impact
- Co-define with patient and community partners, establish and monitor R&D patient engagement processes, objectives, measures and outcomes.
- Capture and share insights, outcomes and best practices across Global and LOC-specific initiatives to support learning, consistency and continuous improvement across ViiV’s R&D patient engagement model.
- Ensure all activities are conducted in compliance with legal, regulatory and corporate requirements.
Requirements
- Bachelor’s degree
- 10+ years in patient engagement, patient advocacy, community partnerships, public health, and healthcare, including community-based OR lived experience
- Experience supporting patient input across research, development, evidence generation, access, policy, external engagement OR commercialization activities
- Experience working with Research and Development, Medical Affairs, Field Medical, clinical development, evidence generation or scientific engagement teams
- Experience translating medical and scientific context into patient-centred strategy and engagement
- Experience with HIV prevention and treatment landscapes and therapeutic areas
- Experience working with patient organisations, advocacy groups and community stakeholders
- Experience translating patient and community insights into recommendations and business actions
- Leadership experience within matrix organisations
- Experience developing and implementing strategic plans and execution
- Experience with healthcare environments and issues affecting people living with HIV and communities impacted by HIV
- Excellent communication, facilitation and relationship-building skills
- Experience leading cross-functional initiatives across regional, multi-country or local market environments
- Demonstrated ability to build trusted partnerships that strengthen community trust, mutual accountability and patient-centred outcomes
- Experience measuring and demonstrating the impact of patient engagement initiatives
Benefits
- Health Insurance
- Retirement Plans
- Comprehensive Benefits Program
Company overview
GSK plc (formerly GlaxoSmithKline) is a British multinational pharmaceutical and biotechnology company headquartered in London, England. Founded in 2000 through the merger of Glaxo Wellcome and SmithKline Beecham, GSK has grown to become one of the world's leading healthcare companies with operations in over 150 countries. The company specializes in researching, developing, and manufacturing prescription medicines, vaccines, and consumer healthcare products. GSK's therapeutic areas include respiratory diseases, HIV/AIDS, oncology, immunology, and infectious diseases. The company is particularly renowned for its vaccine portfolio and has been at the forefront of developing treatments for major global health challenges. With approximately 70,000 employees worldwide, GSK maintains a strong commitment to scientific innovation and has a significant presence in key markets including the United States, Europe, and emerging economies. The company's mission is to unite science, technology, and talent to get ahead of disease together, aiming to positively impact the health of 2.5 billion people by the end of the decade.