Virtual Care Manager II Level I
OKLAHOMA MENTAL HEALTH COUNCIL
Summary
The Virtual Care Manager connects with the person served utilizing telehealth equipment to provide support services including initial screening for crisis intervention, case management, assistance with treatment planning, client advocacy, prevention and education.
Job description
Summary
The Virtual Care Manager connects with the person served utilizing telehealth equipment to provide support services including initial screening for crisis intervention, case management, assistance with treatment planning, client advocacy, prevention and education.
Essential Functions and Responsibilities
- Participates in virtual treatment team meetings, providing the information is pertinent to the treatment of the consumer
- Educates and supports consumers' families
- Assists each consumer in having Primary Care services
- Completes documentation in a timely manner
- Provides ongoing assessment of consumer and makes appropriate changes in treatment plans to ensure immediate and appropriate interventions are provided in response to changes in mental status or behavior which puts consumers at risk (e.g., suicidality)
- Provides crisis assistance to assure safety of consumers by consultation with consumer, staff psychiatrist, family members, and area hospitals/emergency units; provides proper paperwork for hospitalization. Provides on-call services
- Exhibits knowledge of core competencies in relation to working with co-occurring disorders through continuing education and implementing skills into all aspects of treatment
- Demonstrates confidentiality and informs consumers of rights and obtains necessary authorization for obtaining and releasing information
- Provides clinical services to consumers to teach behavioral symptom-management techniques to alleviate and manage symptoms
- Performs other duties as assigned
Qualifications
- 60 College credit hours in any field and 12 months of Behavioral Health experience
- Or
- High School Diploma or equivalent and 36 months of Behavioral Health experience
- Bilingual preferred
- Basic computer skills
- Current certification as a Behavioral Health Case Manager preferred
Physical Requirements
- Must have the ability to stand or sit for long periods of time
- Must have the ability to lift, push, or pull a minimum of 25 pounds
- Ability to travel locally approximately 10% of the time
- Ability to use telephone, PC, fax machine, copy machine, and printer
Requirements
- 60 College credit hours in any field and 12 months of Behavioral Health experience
- Or High School Diploma or equivalent and 36 months of Behavioral Health experience
- Bilingual preferred
- Basic computer skills
- Current certification as a Behavioral Health Case Manager preferred
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Retirement Plan
- Student Loan Repayment
- Employee Assistance Plan
- Paid Time-Off
- Paid Holidays
- Floating Holiday
- Rest and Relaxation Days
- Education Leave
- Volunteer Leave
- Long-Term Disability Insurance
- Life Insurance
Company overview
The Oklahoma Mental Health Council is a prominent healthcare organization dedicated to providing comprehensive mental health services throughout the state of Oklahoma. As a leading mental health provider, the council focuses on delivering accessible, high-quality behavioral health care to individuals and communities across the region. The organization operates multiple service centers and programs designed to address various mental health needs, including counseling, crisis intervention, substance abuse treatment, and community outreach initiatives. With a mission to promote mental wellness and reduce stigma, the council collaborates with local communities, healthcare providers, and government agencies to develop integrated care models. Their services typically encompass outpatient therapy, psychiatric care, case management, and prevention programs tailored to diverse populations. The Oklahoma Mental Health Council plays a crucial role in the state's healthcare infrastructure by ensuring that mental health services are available to residents regardless of their socioeconomic status or geographic location.