VP, Market Access and Strategic Engagement
CSL
Summary
The Vice President, Market Access Strategy and Engagement serves as a key member of the U.S. Commercial Leadership Team and is accountable for developing and executing integrated customer, channel, and access strategies that maximize patient access, customer value, and portfolio performance across CSL Behring's U.S. business.
Job description
Position Purpose
The Vice President, Market Access Strategy and Engagement serves as a key member of the U.S. Commercial Leadership Team and is accountable for developing and executing integrated customer, channel, and access strategies that maximize patient access, customer value, and portfolio performance across CSL Behring's U.S. business.
The role oversees engagement with national payers, pharmacy benefit managers, specialty pharmacies, government accounts, distributors, group purchasing organizations, integrated delivery networks, regional payers, and other strategic customers while ensuring alignment between customer needs, portfolio objectives, and commercial execution.
In close partnership with the Vice President, Strategic Pricing and Contracting, this role helps shape the enterprise market access strategy and ensures coordinated execution across pricing, contracting, customer engagement, and account management activities.
Main Responsibilities and Accountabilities
- Leads the U.S. Market Access Strategy and Engagement organization, including Market Access Accounts, Channel and Established Portfolio Marketing, and customer engagement capabilities, establishing operating models, priorities, governance, and performance expectations.
- Develops and executes integrated customer, channel, and portfolio strategies that improve patient access, strengthen customer engagement, optimize portfolio performance, and deliver sustainable revenue growth.
- Provides strategic leadership for channel marketing, ensuring customer, channel, brand, and access strategies are unified to maximize customer value and commercial impact across key segments.
- Provides strategic leadership for established portfolio marketing and lifecycle management strategies, ensuring opportunities are identified to sustain growth, strengthen customer value propositions, optimize brand performance, and maximize long-term portfolio value.
- Serves as the senior voice of the customer by bringing customer, competitor, policy, channel, and market insights into portfolio strategy, brand planning, launch readiness, evidence generation priorities, and enterprise decision-making.
- Provides executive leadership for strategic account planning and customer engagement, ensuring alignment of objectives, stakeholder strategies, performance measures, and cross-functional action plans across key accounts and channels.
- Partners with Strategic Pricing and Contracting, Finance, Legal, Compliance, Marketing, Sales, Medical Affairs, and other stakeholders to develop and execute customer, access, pricing, contracting, and channel strategies that support enterprise objectives.
- Builds and maintains senior executive relationships with priority customers, trade partners, industry stakeholders, and healthcare decision-makers to advance access, strengthen partnerships, and create mutual value.
- Leads, develops, and retains a high-performing leadership team; establishes clear accountability, succession planning, talent development strategies, and a culture of collaboration, inclusion, innovation, and integrity.
- Establishes business performance frameworks, KPIs, operating rhythms, and governance processes across Market Access Strategy and Engagement; oversees budgets, organizational capabilities, and cross-functional alignment to ensure achievement of strategic, financial, customer, and patient-focused objectives.
Education
B.A. or B.S. degree required; MBA, MPH, or other advanced degree preferred.
Experience
- 15+ years of progressive pharmaceutical or biotechnology experience, preferably including rare disease and specialty products, with substantial leadership responsibility in U.S. market access and account management.
- 10+ years of experience across payer, PBM, specialty pharmacy, public sector, trade/distribution, GPO, IDN, regional account, or related customer channels.
- 10+ years of demonstrated success leading leaders and developing geographically dispersed, customer-facing teams.
- Demonstrated success shaping and executing enterprise market access, channel, account, pricing, and contracting strategies that deliver measurable access and business outcomes.
- Deep understanding of U.S. healthcare economics, reimbursement, formulary management, specialty pharmacy and distribution models, institutional purchasing, government programs, and evolving channel dynamics.
- Strong financial and commercial acumen, including experience evaluating contract economics, gross-to-net implications, portfolio tradeoffs, investment priorities, and business performance.
- Proven ability to influence senior executives, lead complex cross-functional decisions, and align stakeholders without direct authority.
- Executive presence and credibility with external customers; experience leading high-stakes negotiations, top-to-top engagements, and strategic partnerships.
- Strong strategic thinking, analytical judgment, learning agility, and ability to translate complex insights into clear priorities and executable plans.
- Knowledge of relevant legal, regulatory, privacy, and compliance requirements governing customer engagement and contracting.
- Excellent written, verbal, and presentation skills; demonstrated ability to communicate with clarity at all organizational levels.
- Ability to travel up to 50% based on business needs.
Requirements
- B.A. or B.S. degree required
- 15+ years of progressive pharmaceutical or biotechnology experience
- Substantial leadership responsibility in U.S. market access and account management
- 10+ years of experience across payer, PBM, specialty pharmacy, public sector, trade/distribution, GPO, IDN, regional account, or related customer channels
- 10+ years of demonstrated success leading leaders and developing geographically dispersed, customer-facing teams
- Demonstrated success shaping and executing enterprise market access, channel, account, pricing, and contracting strategies
- Deep understanding of U.S. healthcare economics, reimbursement, formulary management, specialty pharmacy and distribution models, institutional purchasing, government programs, and evolving channel dynamics
- Strong financial and commercial acumen
- Proven ability to influence senior executives and lead complex cross-functional decisions
- Executive presence and credibility with external customers
- Strong strategic thinking, analytical judgment, and learning agility
- Knowledge of relevant legal, regulatory, privacy, and compliance requirements
- Excellent written, verbal, and presentation skills
- Ability to travel up to 50%
Company overview
CSL Limited is an Australian multinational specialty biotechnology company that researches, develops, manufactures, and markets products to treat and prevent serious human medical conditions. Founded in 1916 as Commonwealth Serum Laboratories, CSL has grown to become the world's fifth largest biotechnology company with operations in over 35 countries. The company specializes in blood plasma derivatives, vaccines, antivenoms, and cell culture reagents used in medical and genetic research applications. CSL operates through several key divisions including CSL Behring (focusing on rare and serious diseases), CSL Seqirus (one of the world's largest influenza vaccine providers), CSL Plasma, and CSL Vifor. With over 32,000 employees globally, CSL maintains a strong R&D pipeline and has invested over US$3.3 billion in research and development over the past five years. The company is publicly traded on the Australian Securities Exchange and has its global headquarters in Parkville, Melbourne, Australia.