Wait Staff Associate - Food Service Department, Part-time, Evenings

Responsibilities

• Must be able to follow oral and written instructions such as policies and procedures
• Performs a variety of work and follows procedures consisting of several steps or that require judgment in completing a sequence of tasks
• Must be able to read and comprehend tray tickets
• Must be knowledgeable of diet restrictions and comfortably answer questions
• Must display a "Can-Do" - Service mindset
• Serves and retrieves patient and guest trays from patient rooms in a courteous and professional manner
• Notifies Expeditors/Nutrition Operator of any food issues so that meal can be completed/modified appropriately
• Accurately delivers trays to patients and visitors according to established procedures
• Retrieves trays within one hour of service
• Conducts Satisfaction checks with Patients
• Observes HIPAA and Patient Identification guidelines
• Must be able to work safely; moving carts, observing Security procedures, proper utilization of elevator
• Cleans and sanitizes delivery and retrieval carts daily
• Maintains soiled tray carts as designated on patient care floors
• May operate equipment with dishwashing area to include proper set up, break down, deliming, temperature logs and sanitation of area
• Adheres to diet and allergy restrictions for patient food orders
• Performs assigned tasks efficiently during meal service to maintain accurate and expeditious service
• Must be proficient in delivery of multiple orders
• Follows established food-handling practices to maintain food safety standards and comply with infection control procedures
• Delivers floor stock daily according to pars
• Rotates floor stock according to food safety procedures
• Documents refrigeration temperatures daily in patient pantries that contain floor stock
• Maintains galleys in safe, clean and safe manner
• Operates equipment properly, safely and efficiently according to established procedures
• Reports all damaged and unsafe equipment to management
• Completes all assigned cleaning by end of each work shift to include but not limited to detailed cleaning
• Cleans assigned areas and equipment according to standards and utilization of proper cleaning chemicals
• Maintains work area in clean and orderly manner
• Completes routine projects or detail cleaning duties as assigned
• Attends department in-services and meetings
• Completes Hospital required training and surveys
• May assist in tray assembly and must follow established procedures
• May assist in Dishroom as needed
• Follow established break schedule unless otherwise directed by manager
• Maintains supplies and equipment to ensure efficiency, including portioning, dating, and storage of food
• Maintains established levels of supplies for work area
• Notifies management of workload status and availability for additional assignments or need of additional assistance
• Assists in the orientation of new employees in the department by demonstrating basic duties of job
• Responds to management requests in a positive and timely manner
• Performs other duties as assigned

Qualifications

Required: Two years of service experience. Good interpersonal and communication skills. Maintains positive and friendly manner during peak service times with focus on timeliness, accuracy and excellent service.

Preferred: High School Graduate or GED. Food Handling Certification Health Department – City of Chicago.