Warehouse Lead (PM Shift)

Job Summary

BioLegend is looking for a Warehouse Team Lead to work in our dynamic, fast-paced warehouse environment. This position entails picking a high volume of products based on orders processed and preparing them for shipment, varying levels of receiving inspections, and inventory management via ERP. The working schedule is Monday - Friday from 12:00 - 8:30 PM.

Essential Functions

• Utilize ERP software (e.g., D365) to search product locations, update inventory records, and resolve posting issues
• Ensure logistics teams can efficiently process high volumes of domestic and international orders
• Coordinate with carriers (FedEx, DHL, KWE, and others) to manage shipments and resolve customs holds
• Coordinate with customer service, planning, manufacturing, and warehouse groups as needed
• Support process improvement initiatives across the department
• Manage non-conformance investigations and reports
• Run end-of-day reports and consistently meet performance targets
• Maintain and update playbooks and standard operating procedures (SOPs)
• Conduct regular one-on-one meetings with team members, providing real-time coaching and feedback
• Train and onboard new team members; establish cross-training and development goals with department supervisor
• Facilitate daily QDIP status meetings and utilize management-by-walking-around to observe and address behaviors in real time
• Review resource requirements and delegate daily assignments
• Model safe behaviors and enforce safety standards across all warehouse operations
• Adhere to all company policies, standards, and regulatory requirements
• Ensure 5S principles are maintained throughout all workspaces
• Support additional projects and responsibilities as assigned

Minimum Qualifications – Education and Experience

• High School Diploma
• 4 years of relevant warehouse experience
• 2 years working in a 5S environment
• 3 years working with Enterprise Resource Planning (ERP) systems

Preferred Qualifications – Education and Experience

• Experience working in an ISO 13485 environment
• Knowledge in root cause analysis and quality improvement
• Strong facilitating skills
• Ability to multitask in a fast-paced environment
• Scorecard performance experience
• Ability to effectively communicate with a large team
• Time management skills
• Experience leading a team