Warehouse Service Representative II
Agiliti
Summary
Agiliti is a leading medical equipment management company founded in 1939 and headquartered in Eden Prairie, Minnesota. With over 5,500 dedicated professionals, the company specializes in providing comprehensive medical equipment solutions and services to healthcare facilities across the United States. Agiliti operates as a critical partner to more than 10,000 customers, including acute care facilities, integrated delivery networks, government agencies, and medical device manufacturers. The company's core business revolves around ensuring that essential medical equipment is always ready and available for patient care, from emergency rooms to operating rooms. Agiliti maintains a nationwide network of 130+ service centers and operates 24/7 to deliver equipment management, rental services, repair, and maintenance solutions. Their expertise spans across various medical equipment categories, including hospital beds, support surfaces, ventilators, and specialized medical devices. The company has expanded its offerings to include innovative oncology technologies and prostate cancer treatment solutions, demonstrating its commitment to advancing healthcare delivery. Agiliti's ISO 13485:2016 certified operations ensure the highest quality standards in medical equipment management, making them a trusted partner for healthcare providers seeking to optimize clinical outcomes while improving economic efficiency.
Job description
Job Purpose and Requirements
- To provide general warehouse and equipment processing services to corporate pool warehouse operations.
- Fill district orders for equipment and accessories.
- Prioritize orders to ensure customers' "need by" dates are met.
- Pack and ship equipment to meet customer requests and minimize costs and damage.
- Select carrier and service level to meet district requests and minimize costs.
- Pack and ship equipment to meet carrier's requirements and district's facilities, (including crates, pallets, and boxes) and minimize shipping damage.
- Complete required shipping documents and/or computer entry.
- Contact carrier to arrange pick-up and delivery.
- Trace lost or delayed shipments.
- Support districts with inbound shipping by providing packing advice and selecting and scheduling carriers.
- Check incoming shipments against packing slip and note damaged and/or missing goods. Complete computer entry to receive in goods.
- Label and shelve supplies and route equipment to appropriate areas.
- Maintain general appearance of warehouse, shelving, and shipping areas.
- Maintain adequate supply of packing and shipping materials.
- Operate and maintain forklift.
- Perform clerical functions as needed to maintain warehouse operations.
- Receive and dispense supply inventory.
- Maintain inventory control systems to help ensure proper inventory levels.
- Enter transfer activity.
- Support with periodic physical counts of supply inventory. Maintain logs, bills of lading, manifest and other shipping documents as required.
- Support with processing equipment tagged for disposal.
- Provide 24-hour call as directed by Operations Manager - District.
- Assume other duties as assigned by supervisor.
Knowledge, Skills, Abilities and Other Characteristics
- Detailed-oriented.
- Basic math skills.
- Time management and organizational skills.
- Willingness to be flexible.
Background Requirements
- High School Diploma
- One or more years related experience and/or training
Development
- Ability to work independently or in team environment.
- Ability to provide training and development for JR WSR staff
- Good communication skills, both written and verbal.
- Ability to run reports and provide practical input and feedback.
- Understand processes and data related to ISO and or OCG guidelines.
Requirements
- High School Diploma
- One or more years related experience and/or training
- Detailed-oriented
- Basic math skills
- Time management and organizational skills
- Willingness to be flexible
- Ability to operate and maintain forklift
- Good communication skills, both written and verbal
- Ability to work independently or in team environment
- Understand processes and data related to ISO and/or OCG guidelines
Benefits
- Health Insurance
- Dental Plan
- Vision Plan
- Short-Term Disability
- Long-Term Disability
- Flexible Spending Accounts
- Health Savings Accounts
- Life Insurance
- Paid Time Off
- 401(k) Saving Plan
- Employee Discounts
- Tuition Reimbursement
- Daily Pay Program
- Employee Assistance Program
- Wellness Programs
Company overview
Agiliti is a leading medical equipment management company founded in 1939 and headquartered in Eden Prairie, Minnesota. With over 5,500 dedicated professionals, the company specializes in providing comprehensive medical equipment solutions and services to healthcare facilities across the United States. Agiliti operates as a critical partner to more than 10,000 customers, including acute care facilities, integrated delivery networks, government agencies, and medical device manufacturers. The company's core business revolves around ensuring that essential medical equipment is always ready and available for patient care, from emergency rooms to operating rooms. Agiliti maintains a nationwide network of 130+ service centers and operates 24/7 to deliver equipment management, rental services, repair, and maintenance solutions. Their expertise spans across various medical equipment categories, including hospital beds, support surfaces, ventilators, and specialized medical devices. The company has expanded its offerings to include innovative oncology technologies and prostate cancer treatment solutions, demonstrating its commitment to advancing healthcare delivery. Agiliti's ISO 13485:2016 certified operations ensure the highest quality standards in medical equipment management, making them a trusted partner for healthcare providers seeking to optimize clinical outcomes while improving economic efficiency.