Warehouse Technician
Children's National Hospital
Summary
The Warehouse Technician is responsible for completing Supply Chain standard operating procedures for the receipt, issue, inventory, replenishment and storage of supplies and equipment. Responsible for picking and receiving inventory items, loading and unloading trucks, and replenishing supply to main campus and extended campus locations. Responsible for identification and management of expired supply and cleanliness of Supply Chain distribution areas. Respond to customer service requests and maintains clear communication between clinical staff and Supply Chain Distribution team.
Job description
Supply Replenishment
- Complete and follow Supply Chain standard operating procedures for supply replenishment across main campus and extended campuses. Based on established delivery routes, regularly checks, pulls, cleans, fills and receives supply for full replenishment.
- Ensures adequate and accurate supply levels at all times to meet the anticipated demand of clinical staff and end users. Respond to changes in supply demand patterns.
- Demonstrates understanding and performs supply staging activities in accordance with Supply Chain standard operating procedures.
- Deliver STAT items or special requests to end users as required.
- As required, physically count the quantity of on-hand supply in Supply Chain supply areas to maintain accurate inventory levels.
- Manage and communicate stock outs and substitute items with clinical end users and Supply Chain Distribution team.
Safety and Organization
- Ensures all Supply Chain distribution areas are organized and clean in accordance with Supply Chain and Infection Control policies and procedures.
- Maintain a safe working environment in all Supply Chain distribution areas and supply areas.
- Identify to Departmental management when maintenance of a supply area is required. Perform regular maintenance in supply area when needed, including but not limited to hardware replacement, labeling, reorganization, etc.
- Ensure quality assurance standards are met by checking and removing outdated and expired supply.
Inventory
- Complete and follow Supply Chain standard operating procedures for inventory replenishment including, but not limited to receiving, storage, putaway and picking of inventory items.
- Maintain accurate inventory on hand by picking accurate quantities in proper Units of Measure.
- As required, perform inventory cycle counts and physically count the quantity of on-hand supply to maintain accurate inventory levels.
- Utilize supply management technology in accordance with Supply Chain standard operating procedures. Maintain accuracy when working with technology and enterprise resource system (ERP).
Communication & Customer Service
- Maintain clear communication between clinical end users and Supply Chain Distribution team.
- Communicate all supply interruptions including stock outs and backorders to clinical end users and departmental management as soon as information becomes available.
- Meets productivity work standards while demonstrating competency in job skills and knowledge by completing scheduled work in allotted timeframe.
- Performs other responsibilities as requested by Supervisor, Coordinator, Team Lead or Department Head.
Requirements
- High School Diploma or GED (Required)
- 2 years related and progressive experience in Warehouse or Supply Chain activity (Required)
- Capable of operating heavy equipment (Required)
- 1 year related and progressive experience in Supply Chain distribution in health care environment (Preferred)
- Ability to meet physical demand requirements associated with supply handling
- Ability to at least handle 70 lbs
- Ability to operate stationary manual and power equipment such as palletizers, forklift, and ride on
- Ability to perform basic functions on a hand-held device, with appropriate training
- Demonstrates teamwork/cooperation in providing services to direct/indirect customers
- Ability to maintain clear communication with departmental management, clinical staff and end users
Company overview
Children's National Hospital is a premier pediatric healthcare institution located in Washington, D.C., recognized as one of the top children's hospitals in the United States. Founded in 1870, it serves as the region's primary pediatric academic medical center, providing comprehensive care across all pediatric specialties. The hospital operates a 323-bed facility and offers advanced medical services including neonatal intensive care, pediatric surgery, oncology, cardiology, and neurology. As an academic medical center affiliated with the George Washington University School of Medicine and Health Sciences, Children's National is deeply involved in pediatric research, medical education, and clinical innovation. The institution is particularly renowned for its Sheikh Zayed Institute for Pediatric Surgical Innovation and its leadership in pediatric genomics and precision medicine. Children's National consistently ranks among the top pediatric hospitals nationally, with specialties in cancer, cardiology, neurology, and neonatology receiving particular recognition for excellence in patient care and outcomes.