Warehouse Trainer

How You Will Make an Impact

As a Warehouse Trainer, you'll train and support warehouse employees so they can handle materials safely, accurately, and efficiently. You'll teach standard operating procedures (SOPs), work instruction documents (WIDs), inventory processes, equipment use, and safety requirements. You'll also work alongside the team in warehouse operations and support continuous improvement.

A Day in the Life

• Train and mentor employees on warehouse procedures, material handling, inventory transactions, documentation, and safety requirements.
• Help new and current employees understand and follow SOPs, WIDs, current Good Manufacturing Practices (cGMP), and company policies.
• Demonstrate safe use of warehouse tools and equipment, including computers, scanners, tape guns, pallet jacks, forklifts, order pickers, swing reach trucks, Bendi trucks, electric power jacks, scissor lifts, box trucks, and vans.
• Observe work practices, answer questions, provide coaching, and help keep required training and qualifications current.
• Support receiving and order fulfillment, placing materials in the appropriate staging, shipping, receiving, or storage locations.
• Pick and deliver material move orders to other departments and buildings, documenting movements and updating inventory management systems.
• Conduct and support daily cycle counts, including counts in the small parts area. Investigate inventory discrepancies, identify root causes, and work with relevant teams to correct errors.
• Help maintain the small parts area and keep warehouse work areas safe, clean, and organized.
• Collaborate with other stations and departments to address quality issues and ensure products meet quality standards.
• Participate in Practical Process Improvements (PPI), Safety Gemba activities, and other continuous improvement efforts.
• Complete required training on time, follow the work schedule, and contribute to team and department goals.
• Perform additional duties as assigned to support business and operational needs.

Education and Experience

• High school diploma or equivalent and at least 2 years of related experience; or an associate degree with no previous work experience required.
• Related experience may include warehouse, distribution, supply chain, manufacturing, operations, or production work. Experience in a cGMP environment and experience training or mentoring others are preferred.
• Complete and maintain the department's Lebanon, TN advancement training.

Knowledge, Skills, and Abilities

• Strong communication and coaching skills, with the ability to explain procedures clearly and support different learning needs.
• Competency with computers, Microsoft Office products, and inventory management systems.
• Attention to detail, problem-solving skills, and consistent adherence to policies, procedures, and instructions.
• Ability to read and explain written materials, including words, pictures, and numbers.
• Ability to pick, count, sort, calculate, and measure accurately using tools such as calculators and rulers or tape measures.
• Ability to understand chemical safety information, including labels and Safety Data Sheets (SDS).
• Ability to operate powered industrial trucks and other equipment, including forklifts, order pickers, swing reach trucks, Bendi trucks, electric power jacks, scissor lifts, box trucks, and similar equipment; complete required training and certifications.
• Maintain a valid driver's license. A non-CDL DOT physical may be required.

Physical Requirements and Work Environment

• This is a fully on-site role in a fast-paced, regulated warehouse environment.
• Ability to stand and walk for a full shift and to reach, bend, twist, stoop, push, pull, grasp, and perform repetitive motions.
• Ability to lift and manipulate materials weighing up to 50 pounds without assistance.
• Ability to work at heights and around equipment or machinery noise.
• Ability to use hand tools, powered equipment, and required personal protective equipment (PPE). PPE may include safety-toed boots, high-visibility gear, safety glasses, cleanroom suits, hair or beard coverings, gloves, lab coats, and earplugs.
• Follow applicable cGMP, chemical hygiene, and safety requirements. Common chemicals may include disinfectants, solvents, and 70% or 99% isopropyl alcohol (IPA).