Web Content Coordinator
Cell Signaling Technology
Summary
The Web Content Coordinator builds and publishes digital content across CST's web and marketing platforms. Working from approved templates, components, and briefs, this role builds web pages in Contentstack (CST's website CMS) and builds emails, social posts, and landing pages in HubSpot. This is an execution-focused role for someone who is highly detail-oriented, works accurately on quick turnarounds, and is a self-starter who keeps work moving without close supervision. The Web Content Coordinator partners closely with marketing managers, designers, and the Web team to get content live on time and error-free.
Job description
Website Content Production (Contentstack) – 40%
- Build and publish web pages in Contentstack using approved templates and components, following content briefs and design specifications.
- Update existing web pages, product content, and supporting resources as requested.
- Format text, images, links, and page metadata correctly, following CST brand, style, and accessibility guidelines.
- QA pages before and after publishing, checking links, images, layout, and content accuracy across devices and browsers.
- Publish translated content to regional sites as directed.
Email, Social & Landing Page Production (HubSpot) – 35%
- Build marketing emails, landing pages, and social posts in HubSpot using approved templates and assets.
- Set up lists, send settings, scheduling, and tracking parameters (e.g., UTMs) as specified in campaign briefs.
- Test emails and landing pages before launch (rendering, links, forms, personalization) and fix issues quickly.
- Schedule and publish social posts according to the campaign calendar.
Quality, Accuracy & Turnaround – 15%
- Manage a high volume of requests with quick turnaround while maintaining a high standard of accuracy.
- Proactively flag missing content, unclear requirements, or conflicting requests before they cause delays.
- Track request status in the team's work management tools and keep requesters informed of progress.
Process & Collaboration – 10%
- Partner with marketing managers, designers, and the Web team to receive requests, clarify requirements, and confirm approvals before publishing.
- Follow established production processes and checklists.
- Suggest improvements to templates, checklists, and workflows based on day-to-day experience.
Requirements
- Bachelor's degree in marketing, communications, or a related field, or equivalent experience
- 1–3 years of experience in a digital marketing, web, or content production role
- Exceptional attention to detail and a high standard of accuracy
- Ability to manage multiple requests at once and meet tight deadlines without sacrificing quality
- Self-starter who takes ownership of tasks and works independently with minimal direction
- Strong organizational and written communication skills
- Comfortable learning new software tools quickly
Benefits
- Medical, Dental & Vision
- Life Insurance
- Short & Long Term Disability
- Flexible Spending Accounts
- 401(k) 6% Match
- Tuition Reimbursement
- Generous PTO
- Parental Leave
- Pet Insurance
- Employee Assistance Program
- Onsite Subsidized Cafeteria
- Free Parking
Company overview
Cell Signaling Technology (CST) is a privately held life sciences company founded in 1999 by active research scientists. Headquartered in Danvers, Massachusetts, CST specializes in developing and manufacturing high-quality research reagents including antibodies, ELISA kits, ChIP kits, proteomic kits, and related products used to study cell signaling pathways relevant to human health. The company maintains an in-house research program focused on cancer research and has published extensively in peer-reviewed journals. CST operates globally with offices in the United States, China, Japan, and the Netherlands, serving the scientific community with rigorously validated products. The company is known for its scientific rigor, technological innovation, and commitment to social and environmental responsibility, operating as a family-owned business that prioritizes scientific excellence over profit maximization.