Wellness Technician
Biowellness Club LLC
Summary
MATTR Biowellness Club is a state-of-the-art holistic healing space seeking to hire a skilled Wellness Technician to our team. Our goal is to cultivate a team of individuals who have a passion for health and wellness, exceptional customer service skills, a strong work ethic, and a genuine desire to improve the lives of others.
Job description
Job Responsibilities
- Greeting clients and assisting them with our modalities.
- Giving facility tours and client consultations with prospective members.
- Selling memberships and packages that are appropriate to the client's needs.
- Booking, confirming, rescheduling and canceling appointments via the electronic medical record system.
- Opening and closing the store in accordance with our in-store operational procedures.
- Educating and empowering clients on our modalities, including the overall health benefits, complementary services to recommend, etc.
- Cleaning and maintaining all equipment and treatment areas.
- Demonstrate excellent customer service and client support skills.
- Be a representative of the MATTR brand, embodying our core values and mission statement.
Requirements
- Applicant must be a team player.
- Strong organizational and interpersonal skills.
- Always represent the organization positively and professionally inside and outside of work.
- Experience in health, wellness, fitness, beauty, or other related field (minimum of one year).
- Customer service experience (minimum of one year) is required.
- Experience or familiarity with sales (selling memberships, packages, etc.) whether it be in a clinic, gym, spa, or related setting.
- Exceptional interpersonal skills and an ability to work well in a fast-paced environment.
- Applicant must have evening/weekend flexibility, as we are a retail establishment open 7 days/week.
- Ability to determine the appropriate course of action in more complex situations.
- Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.
- Ability to manage multiple and simultaneous responsibilities and prioritize accordingly.
- Ability to adapt and handle difficult situations involving clients, colleagues, physicians, or others in a professional manner.
Requirements
- Team player
- Strong organizational and interpersonal skills
- Experience in health, wellness, fitness, beauty, or related field (minimum 1 year)
- Customer service experience (minimum 1 year)
- Experience or familiarity with sales
- Exceptional interpersonal skills
- Ability to work in a fast-paced environment
- Evening/weekend flexibility
- Ability to determine appropriate course of action in complex situations
- Ability to work independently
- Creativity
- Attention to detail
- Positive attitude
- Ability to manage multiple simultaneous responsibilities
- Ability to prioritize
- Ability to adapt and handle difficult situations professionally
Benefits
- Employee discount
Company overview
Biowellness Club LLC, operating as MATTR Biowellness Club, is a premier holistic wellness center located in Austin, Texas that bridges the gap between biohacking technology and traditional wellness practices. The company offers a comprehensive range of 17 state-of-the-art healing modalities designed to optimize physical and mental wellbeing through scientifically-backed treatments. Their services include cryotherapy, light therapy, body composition analysis, cellular repair, oxygen therapy, compression therapy, and neurotherapy, all aimed at improving sleep quality, elevating mood, reducing inflammation, and strengthening the immune system. MATTR represents a new paradigm in wellness that combines cutting-edge technology with natural remedies to work synergistically with the body's systems for optimal functioning. The facility provides a high-end, relaxed environment where members can develop personalized wellness routines while connecting with a community of like-minded individuals focused on health, longevity, and performance optimization.