Wheelchair Repair Technician

Key Responsibilities

• Diagnose and Repair Equipment: Identify issues, obtain quotes, and repair equipment both in the shop and in the field. You will be responsible for thoroughly assessing each piece of equipment and implementing effective repair solutions in a timely manner.
• Maintain Stock Equipment: Keep rental and stock equipment clean, organized, and in reliable working order for customer use. Regular inspection and preventive maintenance of all stock items is essential to ensure readiness for deployment.
• Work Environment Maintenance: Ensure a clean, organized, and safe work environment in the shop and warehouse at all times. Adherence to safety standards and organizational protocols is a fundamental expectation of this role.
• Delivery Vehicle Maintenance: Maintain delivery vehicles to ensure they are in safe operating condition, keeping them clean and organized. Routine checks and reporting of any vehicle issues are part of this responsibility.
• Parts Management: Receive, store, and ship parts for equipment, ensuring accurate inventory tracking. Proper documentation of all parts transactions is required to maintain inventory integrity.
• Accurate Documentation: Complete documentation in a thorough and timely manner, including obtaining necessary signatures and submitting reports. Attention to detail in record-keeping is critical for compliance and operational efficiency.
• Customer Education: Educate customers and caregivers on proper use, care, and safety of the equipment to enhance longevity and user safety. Clear and compassionate communication is key when interacting with clients and their support networks.
• Equipment Fitting and Adjustments: Perform minor fittings and adjustments to ensure that the equipment is customized and comfortable for each user. This includes making precise modifications based on individual user needs and clinician recommendations.
• Safety Compliance: Follow all safety procedures and regulations to ensure a safe work environment. This includes adherence to OSHA standards, company safety policies, and any applicable regulatory requirements.
• Training and Development: Participate in required in-service training to stay updated with the latest industry practices and product knowledge. Continuous learning is encouraged and supported at Numotion.

Physical Requirements

This role requires the ability to meet the physical demands of the job, with or without reasonable accommodations. Candidates must be able to lift up to 50 lbs and pull or push equipment weighing over 100 lbs as necessary. The role also requires prolonged periods of standing, bending, and kneeling, as well as strong manual dexterity for equipment manipulation and repairs. The ability to work in inclement weather conditions during field operations and to work overtime when required based on business needs is also expected.