WIC Clinical Assistant
AST
Summary
Eastern Idaho Public Health is seeking a full-time Women Infant Children (WIC) Clinical Assistant. Candidates must be bilingual and able to speak and write Spanish fluently.
Job description
Class Purpose
To perform paraprofessional clinical duties; establish and maintain client records; conduct in-depth interviews to gather client data; provide clients health and community program resource information; perform related work.
Duties
- Provide direct customer service, both in person and over the phone, including scheduling appointments per program guidelines, contacting participants about program services, and following up on appointments.
- Describe program requirements, participant rights, and obligations during the certification process, and explain the use of program benefits.
- Inform participants about other community health and social service resources.
- Complete WIC appointments with appropriate education, documentation, and referrals.
- Perform anthropometric measurements and hemoglobin tests.
- Utilize various computer programs to input data and verify participant information.
- Work on assigned reports.
- Promote breastfeeding as the preferred method of infant feeding, provide breastfeeding support, and refer participants to the Peer Counseling program as needed.
- Conduct program outreach as assigned.
- Maintain an inventory of WIC supplies.
- Attend and participate in required meetings and training sessions.
- Perform other duties as assigned.
Minimum Qualifications
- Basic knowledge of the health and nutritional needs of adults and children.
- Experience in interviewing and gathering personal information.
- Ability to interpret, explain, and apply regulations, laws, or complex policies; assess data using a computerized system; handle complaints and upset individuals independently in a business setting; and conduct sensitive fact-finding interviews.
- Proficiency in basic arithmetic, including addition, subtraction, multiplication, and division of whole numbers, fractions, and decimals.
- Experience recording information accurately and legibly.
- Bilingual. Fluent in speaking and writing in Spanish and English.
- Must have a valid driver's license, auto insurance, and the ability to use district vehicles for travel to other offices.
Preferred Qualifications
- High school diploma or GED certificate.
- Detail-oriented with strong organizational and time management skills.
- Fluent in both English and Spanish.
Requirements
- Basic knowledge of the health and nutritional needs of adults and children
- Experience in interviewing and gathering personal information
- Ability to interpret, explain, and apply regulations, laws, or complex policies
- Ability to assess data using a computerized system
- Ability to handle complaints and upset individuals independently in a business setting
- Ability to conduct sensitive fact-finding interviews
- Proficiency in basic arithmetic including fractions and decimals
- Experience recording information accurately and legibly
- Bilingual: fluent in speaking and writing in Spanish and English
- Valid driver's license
- Auto insurance
- Ability to use district vehicles for travel to other offices
- High school diploma or GED certificate (preferred)
- Detail-oriented with strong organizational and time management skills (preferred)
Benefits
- Medical, Vision & Prescription Insurance
- Dental Insurance
- Life Insurance
- Flexible Spending Accounts
- PERSI Retirement
- Paid Holidays
- Sick Leave
- Vacation Leave
- 401(k) and 457 Plans
- Roth Options
- Social Security Contributions
Company overview
AST (Automated Systems of Tacoma) is a leading innovator in aseptic fill-finish machinery for sterile injectable applications and life sciences products. Founded in 1965 and headquartered in Tacoma, Washington, the company specializes in designing, manufacturing, and servicing highly automated processing equipment for pharmaceutical and biotechnology industries. With over 50 years of experience, AST provides innovative and flexible equipment solutions that meet stringent regulatory requirements for manufacturing ready-to-use nested vials, cartridges, and syringes. The company revolutionized the aseptic processing industry beginning in 2006 by leveraging its extensive experience and close customer relationships. AST's primary focus is on delivering reliable and flexible aseptic fill-finish machines that satisfy the most challenging product and regulatory demands in sterile injectable manufacturing. The company serves pharmaceutical manufacturers, biotechnology firms, CDMOs, and compounding pharmacies with advanced automation solutions that ensure cGMP compliance and operational efficiency.