Young Adult Mental Health Clinician, Safe Options Support (SOS) - South Team

Function

Community Outreach on the streets and places where unhoused young adults frequent; coordinating participants needs before and after move from street to home, enhancing their daily living skills, accompaniment to appointments, and advocating on their behalf when faced with discrimination or healthcare inequities.

Job Responsibilities

• Persistent and assertive outreach and engagement using strength-based approaches beginning either at known "hang-outs" or "Hot spots" within the transit system or during an inpatient hospital admission or emergency department visit
• Sustained outreach and engagement attempt for all individuals who are referred, even if they initially decline services
• Develop meaningful and lasting partnerships with key community stakeholders and providers including Youth Adult Peer Programs, Safe Horizon, LGBTQIA+ community programs, local hospitals, NYPD, Shelter operators and housing providers
• Partnering and collaborating with current street outreach teams, local police precincts, local hospitals, the MTA, the Department of Homeless Services and family members/caregivers to identify those in most need of outreach and care
• Continuously assess the health and social needs of participants through SOS's conversational and observational assessments and formalized risk assessment tools for those identified as being at high risk
• Work in collaboration with the centralized SOR Hub to identify available housing and to support participants through the process, including completing HRA 2010e, applying for housing, prepping for interviews, follow up with housing providers, and assistance with moving in
• Participate in hospital discharge planning meetings to identify the best community resources for returning patients
• Provide short term therapeutic counseling and support to participants pre and post housing
• Collect and report data, as required, and work with team leader, data analyst and other SOS teams to use data to inform future care delivery
• Once housed work with participants and their housing providers to resolve clinical issues that are impacting on the participant's ability to manage and retain supportive housing
• Foster relationships with community providers to ensure that recipients are connected with appropriate services as they transition back into the community
• Appointment navigation including accompaniment to appointments, travel training, reengagement in community care, and addressing barriers to care
• Facilitating crisis interventions, referrals and hospitalizations as appropriate
• Review documentation and conduct comprehensive psychosocial assessments to determine the medical, psychiatric, housing and other social needs in the community
• Obtain historical and collateral information from multiple sources to support participants behavioral and physical health needs
• Monitor, evaluate and record participant progress with respect to care plan goals
• Attend and participate in team meetings and supervisory sessions
• Perform other related duties as assigned

Essential Knowledge, Skills and Abilities

• Experience working with homeless and/or precariously housed populations preferred but not required
• Knowledge of counseling principles and methods for mental illness and substance use disorders
• Knowledge of treatment, rehabilitation, and community support programs as they relate to recipient/residents, families, and staff
• Ability to develop, evaluate, implement, and modify treatment intervention to meet the needs of individual recipients
• Ability to prepare accurate and timely reports
• Computer proficiency in Health Information Technology and Microsoft applications such as MS Word, Excel, PowerPoint
• Knowledge of homeless resources, NYC shelter systems, and MTA transit systems a plus
• Knowledge of best practices in the fields of mental illness and substance use disorders
• Knowledge of techniques for identifying, assessing, and preventing potentially violent behavior, including crisis management and de-escalation techniques
• Methods to support individuals in developing real-world skills and identifying educational/vocational goals preferred
• Methods to support community inclusion and strengthening of support networks preferred
• Experience in working with peers preferred
• Experience in implementing positive youth development strategies preferred
• Familiarity with existing homeless outreach teams/programs and temporary housing options preferred